3DEXPERIENCE Edu | Students
𝐅𝐫𝐨𝐦 𝐒𝐤𝐞𝐭𝐜𝐡 𝐭𝐨 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 | 𝐃𝐞𝐬𝐤 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐞𝐫 𝐃𝐞𝐬𝐢𝐠𝐧 & 𝟑𝐃 𝐏𝐫𝐢𝐧𝐭𝐞𝐝 𝐏𝐫𝐨𝐭𝐨𝐭𝐲𝐩𝐞 ⚙️
A product doesn't start with a 3D model. It starts with an idea, a sketch, and a series of design decisions that transform a concept into something functional and manufacturable. For this project, I developed a Desk Organizer starting from a hand-drawn concept, then translated the idea into a detailed 3D CAD model using SOLIDWORKS , and finally turned the digital design into a physical prototype through 3D printing. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔧 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐬𝐢𝐠𝐧 𝐅𝐨𝐜𝐮𝐬: • Developed the initial
𝐅𝐫𝐨𝐦 𝐒𝐤𝐞𝐭𝐜𝐡 𝐭𝐨 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 | 𝐃𝐞𝐬𝐤 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐞𝐫 𝐃𝐞𝐬𝐢𝐠𝐧 & 𝟑𝐃 𝐏𝐫𝐢𝐧𝐭𝐞𝐝 𝐏𝐫𝐨𝐭𝐨𝐭𝐲𝐩𝐞 ⚙️
A product doesn't start with a 3D model. It starts with an idea, a sketch, and a series of design decisions that transform a concept into something functional and manufacturable. For this project, I developed a Desk Organizer starting from a hand-drawn concept, then translated the idea into a detailed 3D CAD model using SOLIDWORKS , and finally turned the digital design into a physical prototype through 3D printing. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔧 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐬𝐢𝐠𝐧 𝐅𝐨𝐜𝐮𝐬: • Developed the initial
Can not reach www.solidworks.com/SEK
I am an instructor at a university and I am trying to download SolidWorks on my students computer that they are loaning for class. When I go to www.solidworks.com/SEK I am told the site no longer exist or it is down for some reason. If I type www.solidworks.com/SEK on my personal laptop the site is available and I can reach it. The student's computer has an i5 microprocessor and 8 gig of RAM. Any suggestions.
No "get started" email received
Hello, I have yet to receive my get started email after purchasing the student version of CATIA V5. It has been just over 2 hours, so I am not extremely worried, but any help would be greatly appreciated! Edu 3DEXPERIENCE CATIA
Team avalailabitlity
Dear all, The team will be back from tomorrow for answering your questions. B regards
3DEXPERIENCE CATIA Student License Not Working
Hi, I re-subscribed for my student license for CATIA3DEXPERIENCE on 08/09/26 but I can no longer access anything. On my dashboard it says "You do not have access to this Web App. Your account does not have the required role. Please contact your Platform Administrator." When I try open the 3DEXPERIENCE Platform from my desktop it comes up with an error pop up saying I'm not authorised. Please could I get some help as soon as possible with this as I have emailed twice and put in two online
Error instaling Solid Workd
When I'm installing Solid Works it just keeps loading while it says "Connecting to Solid Works" after the screen where you have to enter the SEK code.
First login to the platform
Hi, I bought the educational version of CATIA two hours ago and still haven't received the email to log in to the platform. What do I need to do?
How to build a part for 3D printing and post-machining
For CATIA, I have a part that I will additively manufacture out of metal, and I wish to have, in the same file, the as-printed and as-machined files, such that I can just deactivate one (or similar) to get the STL for the as-printed file and then also be able to produce the drawing for the post-machining. What would be the best method to do this?
Unable to access certification exam, Content not accessible issue
Dear 3DEXPERIENCE Edu Support Team, I am currently learning through the 3DEXPERIENCE Student Edition learning path. Despite completing all the chapter content (100% completed on the "Explore the 3D Innovator Role" track), I am unable to access the certification exams. Consequently, the "Start Certification" option remains inaccessible for this exam (and all other student certifications) displaying the message: "Content is not accessible to you. Kindly contact your admin." Because of this block
Not able to start the software
when i open the 3d experience software there is a 503 error being displayed, i dont know why that is happening. Can anybody help me resolve this problem.
CSWP Exam Istructions
I am seeking the instructions to take the CSWP certification at home. Can you tell me where I can access these instructions with a lis of requirements such as a website, webcam etc...
Unable to access 3D EXPERIENCE certifications
Dear 3DEXPERIENCE Edu team, I have finished my introductory course to CATIA, but every time I want to enter the additional certification it shows an error message (see images attached). Could someone help me? Thanks in advance, Dario
Unable to access download for solidworks student
Hello, I installed SolidWorks on my laptop and school computer, but I am trying to install it on my home PC and I get this error. Is there any way to resolve this?
Import Error: CATIAMultiBody 2.1.0 And Modelica Standard Library
Hello DS Users, I am using CATIA Dymola Behavior Modeling for a Modelica model generated from Mechanical Systems Design. I am trying to import the Modelica Standard Library into my system but my import currently fails with getlastversions - Some objects are not accessible for the current user Please also refer to the attached screenshots) Could you please help me to resolve this problem? Dymola Behavior Modeling
Student License Certification Issue
I am dealing with this error, and it seems to be common. I would kindly ask for help with this issue. (I am using a 3DEXPERIENCE Engineer License) @SA Thanks
🤔Ever wondered what people at Dassault Systèmes actually do?
If you think Dassault Systèmes is only about 3D design or engineering software, there’s a much bigger story to discover. From cars and aircraft to healthcare, manufacturing, sustainable cities and beyond, technology is helping industries imagine, design, simulate and build the future. And at the heart of this transformation are technologies like 3DEXPERIENCE, AI and Virtual Twins. In a recent conversation with Mashable India’s Mashable Mornings, Dassault Systèmes shared a glimpse into this
Unable to Access Learning Modules, Student Certifications nor Support Webpage
Hello 3DEXPERIENCE Support Team, I have an active 3DEXPERIENCE ENGINEER for Students subscription. Order ID: ORD432388967804 My order status is "Delivered", but I am unable to access both the learning modules and the student certifications included with my subscription. Every learning module and certification displays the following message: "Content is not accessible to you. Kindly contact your admin." This issue affects the learning paths as well as certifications, including: 3DEXPERIENCE
Download SolidWorks
Good morning! I purchased a SOLIDWORKS Student license at the beginning of the year. I uninstalled the software, and now I’m trying to reinstall it, but I can’t find where to download it again.
SolidWorks Student Team Sponsorship Access Issues
Hi there, we have previously been able to access our teams collaborative space directly from SolidWorks through the collaborative designer for SolidWorks app. Recently this has stopped being possible for both long standing and new members and we appear to have had several roles and apps removed from our compass. We can now only install the SolidWorks Add-In app and this only allows access to 3D Drive not collaborative spaces, I can see the files and browse them but not open them and the banner
AAKRUTI Registration Query
Hi, I am currently registering my team for AAKRUTI Innovation Competition 2026 and wanted to clarify the “Team Leader/Member Country” field. The form labels this as “Country of Origin”; however, my home country is not listed in the dropdown, despite there being no eligibility restrictions preventing participants from that country from entering. Our entire team is studying and participating from the UK. In this case, should we select the UK as our country, or should this field refer to each
Dowload to windows 10
Dear Team Is it possible to download the 2025 version of Solidworks Standard Design which requirs only windows 10 version? Best regards, Matyas
Issue accessing certification materials for 3DEXPERIENCE Student Engineer license
Dear Technical Support Team / 3DEXPERIENCE Administrator, I am writing to request assistance regarding an issue with my "3DExperience Engineer" student license, which is preventing me from accessing required certification materials and learning content. Specifically, I am encountering two problems: 3DEXPERIENCE NC Prismatic Machine Programmer for Students - Associate: When attempting to access the course content or certification material for this module, I receive the error message: "Content is
veteran license
i purchased a veteran license back in April and had it installed on my Dell PC. i was having a lot of problems with it because of its age. i tried to clean it out but ended up wiping the whole hard drive.. i wanted something new to have around the house so i purchased a new Lenovo think pad strong enough to run the program i forgot about transferring the license and im sure the license was pry somehow linked to the pc serial number anyway. So, instead of reapplying, i went and just used the
Download issues
Hello, I just purchased the veteran Solidworks package and have had the student version on this computer in the past but the download and install option is greyed out in the options and will not allow me to click on it and it is showing no faults to indicate the issue. If I can get some guidance on what I should do it would be appreciated. Thank you, Garrett
About Billing Issues
Dear sales team, I have been trying to buy 3DEXPERIENCE ENGINEER but I cannot find my own country's billing choice (Türkiye) so I have been selected United States, but at billing process I saw the warning "Please be sure it is your own adress." so I decided to reach you instead of directly buying it. Can you please help me and say what should I do to buy 3DEXPERIENCE ENGINEER for myself? Thank you for your efforts and understanding, Yours faithfully, Berk Kılıç
Unable to Access Certification Exam on 3DEXPERIENCE Student Edition
Dear 3DEXPERIENCE Edu Support Team, I am currently learning through the 3DEXPERIENCE Student Edition learning path. Despite completing all the chapter content, I am unable to mark the chapter as completed. Also, the “Start Certification” option remains inaccessible, displaying the message “Content is not accessible to you. Kindly contact your admin.” This issue is preventing me from proceeding to the certification exam. I kindly request you to look into this matter and resolve it at the
Unable to Access the Certifications
Hello Support Team; I have an active 3DEXPERIENCE ENGINEER for Students subscription. My Order number is ORD447566616924, and the status is already delivered. My order status is "Delivered," but I can't access the learning modules or student certifications included with my subscription. Every learning module and certification displays the following message: "Content is not accessible to you. Kindly contact your admin." This issue affects the learning paths as well as certifications, including:
INSTALLATION FAILURE (LOGIN MANAGER)
I have installed solidworks up to end but it has failed to open and login since it tells me login manager was installed badly so either i should install soldworks again or repair , I try to reppair nothing functions well, I cannot use solidworks now what can I do Edu
Failed Installation - now stuck in a loop
I am stuck in a failed installation loop that I don’t know how to get out of. I would be grateful for any help. I am at a PC that I use away from my main base that I have previously used 3D experience & SolidWorks for makers on. I load 3D experience in Firefox and have no problem logging in. On my previous visit in July, it wanted to install a hotfix update to SolidWorks which failed for some reason. Just arrived for my September stay at the location of this PC and on starting the PC, after a
Problema LICENCE:: CST Student Edition 2026
Buongiorno a Voi , WINDOWS 10 CST STUDIO EDUCATION LICENCE ver2026 06/09/2026 Continua a chiedermi ogni 5 minuti informazioni di autorizzazione per collegarsi ad internet. Software molto instabile su questo concetto. Ieri per circa 5 installazioni mi diceva : " Errore 500" nella fase di iscrizione iniziale e legare l'indirizzo email al seriale ID del MAC ADDRESS .... Si può avere un sistema molto più semplice . Soprattutto per la versione STUDENTI ? fra 48 ore ho la consegna di un
Can't connect SOLIDWORKS to 3DEXPERIENCE
Hello, My FTC team recently applied for the SOLIDWORKS Desktop + Cloud Services package using the following form: https://r1132103340773-eu1-bpa.3dexperience.3ds.com/play/external/processes/CRBdp02UJ7bbSijg7Qv5m3LitRrT2uOHzVtXvga2pYDzUb75iXOJkStC42glqcaC We have received our SOLIDWORKS Desktop licenses and can successfully access the 3DEXPERIENCE platform. However, we are currently unable to connect our SOLIDWORKS Desktop installation to our 3DEXPERIENCE account. After investigating the issue
Unable to access student version softwares purchased
Hello Support Team, I purchased the 3DEXPERIENCE CATIA for Students subscription, which includes 3 Certifications. My student licenses are not properly assigned to my account as of now. When I access the certification portal (Edu Space), I receive the message: "Content is not accessible to you. Kindly contact your admin." Additionally, the certification page shows: Credits: 0 My account details: 3DEXPERIENCE ID: _SHK_1001_ Email: shriharikrishnan1001@gmail.com Order ID: ORD287092126199
Cannot link SOLIDWORKS to 3DEXPERIENCE
Hello, My FTC team recently applied for the SOLIDWORKS Desktop + Cloud Services package using the following form: https://r1132103340773-eu1-bpa.3dexperience.3ds.com/play/external/processes/CRBdp02UJ7bbSijg7Qv5m3LitRrT2uOHzVtXvga2pYDzUb75iXOJkStC42glqcaC We have received our SOLIDWORKS Desktop licenses and can successfully access the 3DEXPERIENCE platform. However, we are currently unable to connect our SOLIDWORKS Desktop installation to our 3DEXPERIENCE account. After investigating the issue
Unable to Access 3DEXPERIENCE Certification – “Content is not accessible”
Hello 3DEXPERIENCE Support Team, I have an active 3DEXPERIENCE ENGINEER for Students subscription. Order ID: ORD629613922766 My order status is "Delivered", but I am unable to access both the learning modules and the student certifications included with my subscription. Every learning module and certification displays the following message: "Content is not accessible to you. Kindly contact your admin." This issue affects the learning paths as well as certifications, including: 3DEXPERIENCE
3DEXPERIENCE Engineer for students
Hello 3DEXPERIENCE Support Team, I have an active 3DEXPERIENCE ENGINEER for Students subscription. Order ID: ORD439633350540 My order status is "Delivered", but I am unable to access both the learning modules and the student certifications included with my subscription. Every learning module and certification displays the following message: "Content is not accessible to you. Kindly contact your admin." This issue affects the learning paths as well as certifications, including: 3DEXPERIENCE
Help with 3ds challenge
Hello! I’ve been participating in the 3DS Challenge that grants you access to certifications for free, but my access was removed this morning even though I still have 27 days remaining (until September 30th) to complete the challenge. Could you please let me know who I should contact to have my access restored or to look into this issue? Thank you!
Unable to launch exam - "Something went wrong" error on 3DEXPERIENCE Mechanical Designer Associate
I am experiencing an issue when trying to take the 3DEXPERIENCE Mechanical Designer [hands-on] for Students - Associate certification test from my portal. Whenever I click on the "Take Exam" button, the popup dialog appears showing: "Something went wrong. Please try again after some time. If the problem persists, contact your administrator." My dashboard displays 2 attempts remaining and 0 Credits fee, but I cannot launch the assessment. I have attached a screenshot showing the exact error for
tool box
So, I have the premium version for students, but it doesn't have the toolbox installed. can anyone tell me what the problem is?
✈️ Dassault Systèmes et SOLIDWORKS au Meeting Aérien Des Étoiles et Des Ailes - Carcassonne, 25–27 septembre 2026
Nous serons présents à la deuxième édition du Meeting Aérien Des Étoiles et Des Ailes, à l'Aéroport Sud de France, à Carcassonne. Un rendez-vous majeur pour la filière aéronautique et spatiale, avec 30,000 visiteurs attendus, 30,000 postes à pourvoir (du CAP au Bac+8) et 100,000 emplois dans le secteur en Occitanie. Le thème de cette année : la Défense nationale. Pourquoi nous y sommes Notre présence répond à un double objectif : rencontrer les talents qui rejoindront nos équipes et faire
CATIA for Students – Certification credits missing
Hello, I have an active 3DEXPERIENCE CATIA for Students one-year subscription. I have completed the 3DEXPERIENCE 3D Innovator learning content and I would now like to take the 3DEXPERIENCE 3D Innovator – Associate certification. However, when I click Start Certification, I receive the following message: “You do not have credits to launch the certification.” The certification requires 2 credits, but no certification credits appear to be assigned to my account. My CATIA for Students subscription
3DEXPERIENCE Student Edition – Certification Access Issue
Hello, I recently purchased the 3DEXPERIENCE Engineer Student Edition license. However, I am currently unable to access the certification content. Whenever I try to start a certification, I receive the following message: “Content is not accessible to you — kindly contact your admin.” Could you please let me know how I can resolve this issue and gain access to the certification content? Thank you in advance for your help. Kind regards,
Content is not accessible to you. Kindly contact your admin
As many others I bought the 3DEXPERIENCE Engineer for Students bundle. I was able to enter the learning path but upon opening the certification I get the message ''Content is not accessible to you. Kindly contact your admin''. A lot of people suggested the 3DLearn widget but I don't have it nor the Learner role. How can I resolve this? Kind Regards Edu3DEXPERIENCE Edu Student
Need Help changing account type from "Guest" to "Student"
Hello Everyone reading, I am having difficulties in my college class "EGTECH-10" at chaffey college, when I wen to make my 3dexperience account I used the student option and put my school and corse as asked, however, My account type still says "guest" even after purchasing the $60 student license subscription, it worked on a laptop I was using but I wanted to transfer the license key to my main (more beefy) computer at my house, I deactivated the license on the laptop it was originally on then
Can't re-grant my roles after a long absence — "Unable to perform action. Please contact system administrator."
Hi all — hoping someone has seen this one. I hadn't logged into my student platform for several months. When I came back, almost all of my roles were gone from the Compass. I can now only see 3DSwymer and Platform Manager. My licenses have not expired — they're all valid through 22 September 2026. In Members Control Center → Invite & Grant Roles, I can see all five roles, and four of them show as 0/1 used, i.e. available and unassigned: 3DEXPERIENCE Engineer for Students Collaborative
Unable to interact with model and strange visual 'ghosting' effects.
Working on an sizeable assembly for a Solar Car suspension. When I orbit around the model, faces disappear and I cannot click on anything when this happens. I seem to have to open and close the pad tool repeatedly for something to magically happen and it works again. But this is basically grinding my workflow to a halt. Changing view modes does nothing and opening engineering connections just makes everything disappear.
FRITES (20991) – Missing Roles / CAD Access
Hello 3DEXPERIENCE Edu Team, I am responsible for CAD for FIRST Tech Challenge team FRITES (20991), and I was listed as the team leader on the 3DEXPERIENCE Challenge registration form. My account is alexandru@popescu.is. I am currently trying to set up and manage our team workspace, but it appears that we have only received partial access. At the moment, my account has been granted only the 3DSwymer and Collaborative Industry Innovator roles. As a result, we are unable to access the CAD tools we
Certification Credits Not Available for 3DEXPERIENCE CATIA Student Subscription
Edu 3DEXPERIENCE CATIA
Problem with CATIA software
I don't understand your platform at all; I wanted to learn about CATIA, but I can't access it—it's asking me to install the software. Where can I download it, and do I need to purchase a separate license? Your platform is very confusing; in any case, I would prefer to request a refund.
SOLIDWORKS Sponsorship for Student Teams
Hello 3DEXPERIENCE Edu Team i applied for SOLIDWORKS Sponsorship for Student Teams, and i would like to know my application status.
ERRO AO LANÇAR CARGA NA SIMULAÇÃO
Boa noite, estou elaborando um projeto em Ligth stell framinga e na parte de análize estática esta dando o erro da imagem abaixo ao lançar a carga, ja tentei de várias formas mais sem sucesso até o momento.
Facing an error to access student certifications
Dear 3DEXPERIENCE Edu Support Team, I am a student user with an active 3DEXPERIENCE CATIA Student subscription. ORDER ID = ORD629613922766 My CATIA Student dashboard clearly shows the “All Inclusive Learning Package”, which states that the package includes three certifications. I can also see the 3DEXPERIENCE Mechanical Designer [hands-on] for Students – Associate certification in my Certifications dashboard. However, when I click Start Certification, I receive the following error: “Content is
Content is not accessible to youKindly contact your admin.
i havent been able to access my certification despite having a student package please help me with this issue
Unable to Access Certification Content
Hello, I recently purchased the 3DEXPERIENCE Engineer Student Edition license, but I'm unable to access the certification content. Whenever I try to start a certification, I get the message: "Content is not accessible to you — kindly contact your admin." Is there a way to fix the current issue. Kind Regard 3DEXPERIENCE Edu Student
Inviting more team members to solidworks team sponsorship account
Hi, I am from a team that participates in SAE AERODESIGN We received our sponsorship but some members joined the team after the application was submitted. Is it possible to invite them in the sponsorship account?
SolidWorks is not working. It turned itself off over night.
Hi, Here is the screen shop: SN is: Removed for safety reasons (3DEXPERIENCE Edu team) I bought 2 copies of this product this year and now neither of them is working. I just want the SolidWorks program to work. p.s. I am now teaching a BOCES class that will need SolidWorks. How do I get that incorporated and can I get training for my students? Yours, Richard Strube Safety Consultant CMSE® - Certified Machinery Safety Expert CECE- Certified Expert in CE Marking cell 607-222-0465, E-mail:
Sponsorship Application for Baja SAE Team
Hi, My Baja SAE team submitted the application request form a couple of weeks ago for a sponsorship, and we haven't heard anything since. We got the confirmation email that we successfully submitted the form and that our request was in the "validation phase", and that we would receive a message from them in 2-3 business days, but we haven't had any kind of communication in almost 2 weeks. Is there any way for me to check the status of our application? Team Name: Husker Racing Baja SAE University
Cant get SolidWorks installed HELP
Hello, I am a college student trying to install SOLIDWORKS 2026 on my Windows laptop. I previously had an older version of SOLIDWORKS, but it no longer appears in Windows Installed Apps or Programs and Features. When I attempt to install SOLIDWORKS 2026, the installation fails with the following message: “Internal error: The Windows Installer for this product component did not run as expected: Register_SWCEFComWrapper.2CE8C664_78E2_46CC_9FC4_25329D8A1864.” I have already restarted my computer
Certification Access Issues
Hi there, I recently bought the 3DEXPERIENCE ENGINEER for Students package, I am also having issues accessing the Certification Material with the same message. Edu 3DEXPERIENCE ENGINEER
i have problems with loginto my student portal please guide. on the same if i download the student version i cant install it . please guide
Edu
SOLID WORKS INSTALLATION
I tried to install Solidworks 2026 on Windows Surface with win11 home editions, but I got an Error X Unsuccessful Microsoft C++ 2022 Redistributable (x64) (installation)
certifications
Hello, I recently purchased student subscription and it is showing me error stating I need to contact to admin. Also I can't find the path modules to learn them before taking certifications exam. Can you guide me where can I find them?
Unable to download Solidworks
Hi, I Have a school link and am unable to sign in.
Catia V6 Mechanical System Experience License
Hello! I'm trying to learn CATIA V6 and wanted to try out a few kinematic scenarios, but I need the Mechanical System Experience License to apply motion. Is this not included in the student license, or do I have the wrong license? Could you help me with this? Best Regard
Unable to Access 3DEXPERIENCE Certification Course and Test in Por
I am facing an issue with the 3DEXPERIENCE certification course in my portal. I am unable to access the certificate course/test from my portal, and I am not sure how to take the certification test. For your reference, I have uploaded a screenshot showing the issue I am facing. Could you please check this and guide me on how I can access and take the test through my portal? I would really appreciate your help in resolving this issue.
How i can advance more in the course
i need to pay a extra to do the ECOURSES on solidworks? i cant advance more in the course
AAKRUTI Innovation Competition 2026 - Egypt Registration
Hey everyone I attended the recent AAKRUTI Innovation Competition 2026 webinar and I am very interested in participating in the competition with my team. However, while trying to register through the provided registration link, I could not find Egypt in the list of available countries.
not enough Credit to acces the certification
Hello i've purchased 3DExperience Engineer for students and i've tried to take a certification test which is included in my purchase. This is the message i get whenever i try to take a certification. Can someone help me with this. #need support Edu 3DEXPERIENCE ENGINEER
CSWP Preparation
To those who have seated for CSWP, pls kindly tell me the mistakes u have made..or share tips and tricks.. TIA
Student Instructions
Do high school students have to use a district email or can they use their own personal one? The district ones block all outside emails. Thank you
Issue accessing certification vouchers after upgrading to 3DEXPERIENCE Engineer for Students
Dear Support Team, I am writing to request assistance regarding an issue with the certification vouchers assigned to my account. Recently, I purchased the 3DEXPERIENCE Engineer for Student subscription while my previous subscription, 3DEXPERIENCE CATIA for Students, was still active. My primary reason for purchasing the Engineer package was to gain access to the certification vouchers for 3DEXPERIENCE Structural Designer and 3DEXPERIENCE NC Prismatic Machine Programmer, which are exclusively
PLM Error - 3DExperience Engineer Student - Cannot Launch any of my apps
I purchased and successfully installed my applications a month ago now. I cannot launch any of my apps successfully and it appears to be a license error because when I try to get support, it says this: I did notice when I signed up that it never asked me for proof of academic status, which I thought was odd. It does not launch apps from online or natively, citing a "PLM1 Server error." It looks like this: My windows firewall is off and I do not use a VPN either. I have had support tickets
LICENCE SOLID WORK
Bonjour J'ai offert SOLIDWORK à mon fils, il l'a installé sur son PC mais 6 mois après nous avons dû renvoyer le PC à Amazon et ils nous ont remboursé. Nous avons racheté un ordinateur. Comment réinstaller la licence valable 1 an et surtout comment récupérer le numéro pour installer sur le nouveau PC; j'ai mes preuves d'achats SOLIDWORKS et preuve que nous avons bien retourné le pc sur lequel le logiciel a été initialement installé Merci pour votre aide E M Translation :- Hello, I bought
Part design App is not launching
I have purchased licensed student 3dexperience software and after installation part design App is not launching (catia) Edu
Student
Hey I have a student licence but I want to use older version of solidworks because of my laptop does not support an new version of it provide me a older version like 2019or 2020 . Edu
Unable to Purchase 3DEXPERIENCE ENGINEER for Students from Indonesia in Malaysia
Hello, I am an Indonesian PhD student currently enrolled at Universiti Teknologi Malaysia (UTM), Malaysia. I would like to purchase the 3DEXPERIENCE ENGINEER for Students one-year subscription. However, neither Indonesia nor Malaysia is available in the billing country list during checkout. Could you please advise whether there is an alternative purchasing method or an authorized student purchase option for students based in Malaysia or Indonesia? Edu 3DEXPERIENCE ENGINEER
No access to certification content and not able to save the parts designed on the system
Hello, I recently purchased 3DEXPERIENCE CATIA for Students and successfully activated and installed the platform and CATIA native apps. However, I am experiencing permissions/access issues across multiple parts of the platform. When I try to edit or save a 3D Shape in CATIA, I receive the message: “You cannot proceed with this operation because you do not have the necessary privileges. If you have questions about your privileges, contact your administrator.” I am also unable to access the
Mechanism file structure is different for gripper exercise
I am new in 3D experience. I am using Delmia Equipment Design for gripper exercise to define kinematics. the Mechanism folder is created automatically when define kinematics. My Mechanism file (show Globals, Bodies, Joints, Driver) is different from gripper exercise (show joints, commands)video. I need some help on this. Why these file structure are different and why my Mechanism file doesn't show only joints and Commands? Edu DELMIA
Unable to access certification for catia student
Hello Support Team, I purchased the 3DEXPERIENCE CATIA for Students subscription, which includes 3 Certifications. My student licenses are properly assigned to my account and are active. However, when I access the certification portal (Edu Space), I receive the message: "Content is not accessible to you. Kindly contact your admin." Additionally, the certification page shows: Credits: 0 My account details: 3DEXPERIENCE ID: ISHWAR06 Email: ishwardurairaj@gmail.com Could you please verify that
Content is not accessible to you
I recently purchased a 3DEXPERIENCE ENGINEER for Students Edition licence and am unable to access any of my certification exams. Every time I attempt to take the exam, I receive the following error: "Content is not accessible to you — kindly contact your admin." Troubleshooting steps already taken: - Logged in via the official Edu SPACE portal - Tested in an incognito window - Cleared browser cache and cookies - Verified that the licence is active on my account Given this is a personal student
Not able to select School state
Hi! I am currently applying for "3DEXPERIENCE Sponsorship for Student Teams", for our Formula Student team. For some reason in the "Section 4 : School Information", once I select the country as India, the School State list is empty, which is not the case for other countries like US. Unlike other fields where you could select the option "others" and enter the field, here it is not possible. I have attached the screenshot below for reference. Edu
It will be 72 hours to receive the email ...
Hello, could you help me check order number: ORD770925897445? I still can't access it, it says I don't have permission. Please help me see what the problem is. I've been waiting for a long time and hope you can prioritize it. Really appreciate it. Can you help me check ORD770925897445 It's troublesome The interface opens up completely blank Nothing is showing Edu
Download Error-SOLIDWORKS 2026 SP 3.2 (Student License)
Hi, I'm trying to download SOLIDWORKS 2026 SP3.2 using my Student license, but I keep getting a "Download Error" ("General download error") in the Installation Manager. This happens both with the automatic download and when downloading files manually through the browser (I get "An error occurred while processing your request" from dl-ak.solidworks.com / errors.edgesuite.net). Troubleshooting steps I've already tried, with no change in the result: - Fully disabled my antivirus (Avast), including
Refund request
i purchased 3DEXPERINCE Catia two days ago , i discovered that its a web based platform which doesnt suit my conditions. i also found out that i have no access to the https://eduspace.3ds.com/CompanionManager/up/?lang=en&lpId=438&lexType=3&key=3454AE0EA1B55D5F09E6287A03CA0911&learnerId=leonngwenya&/index.html/#/lp-contentevertime i try to start it displsy the message "Content is not accessible to you — kindly contact your admin." . I now have no use for it , can i get a remboursement Edu
Content is not accessible to you
I recently purchased a 3DEXPERIENCE CATIA Student Edition licence and am unable to access any of my learning materials. Every time I attempt to start a certification, I receive the following error: "Content is not accessible to you — kindly contact your admin." Troubleshooting steps already taken: - Logged in via the official Edu SPACE portal - Tested in an incognito window - Cleared browser cache and cookies - Verified that the licence is active on my account Given this is a personal student
CWSA exam prep, sketch example downloads
I am working through the CWSA exam prep course, is there any way that I can download the sketches that are being used in the examples? Edu
Unable to access included Mechanical Designer Associate Certification – 3DEXPERIENCE CATIA Student
Dear 3DEXPERIENCE Edu Support Team, I am a student user with an active 3DEXPERIENCE CATIA Student subscription. ORDER ID = ORD780166653360 My CATIA Student dashboard clearly shows the “All Inclusive Learning Package”, which states that the package includes three certifications. I can also see the 3DEXPERIENCE Mechanical Designer [hands-on] for Students – Associate certification in my Certifications dashboard. However, when I click Start Certification, I receive the following error: “Content is
I cannot access the 3DEXPERIENCE Platform.
Hello, I purchased 3DEXPERIENCE ENGINEER for Students, and my subscription is active. However, since around May, I have been unable to access the 3DEXPERIENCE Platform. The window is completely blank and nothing is displayed. I started using it in December, but the screen frequently crashed, and several times I lost access to the 3DEXPERIENCE Platform. In reality, I was only able to use it for about three months. I want to use CATIA, but at this point I can hardly use the platform at all. Is
Shaft Critical Speed
I have a simply supported shaft model. The simulation gives natural frequency of 129 Hz. It is quite different from a hand calculated result of 10.2 hz which is a example in the textbook. Enclosed is the model (Sorry, it is not alloed to attached any file). Cann someone help figureing out why. Thanks, Edu
I am encountering a persistent issue when trying to import files into 3DEXPERIENCE (CATIA Part Design).
Whenever I trigger an import—whether dragging and dropping the file into the workspace, clicking the "+" icon in the top right, or using the Import option in the Tools menu—I get the following error pop-up: Import command : Error An error occurred while launching the import experience command (or "An error occurred while launching the experience command") Edu
hi i cannot log in this because there is this error. how do i go ab it ?
Edu
Composites Licence
composite Hello to every one. I want to buy "3DEXPERIENCE CATIA" for my dissertation on composite. So, i would like to know if the licences: CD3, CCL, CFM, FS1 e KT1 are included in the purchase. I don't reach any information on the site and on the community. Thank you everyone in advance for your cooperation. Edu 3DEXPERIENCE CATIA
Verifying License Crash
Hello, I installed a student download of Solidworks 2026, but the program crashes during the license verification. How do I resolve this issue? Edu
Question about what's included in the 3DEXPERIENCE platform DS Challenges - Sponsorship - USE2
Hello, Our Formula SAE team recently secured a SOLIDWORKS sponsorship, which includes access to the 3DEXPERIENCE platform. Before I set up our team’s 3DEXPERIENCE hub, I wanted to clarify exactly what is included with our sponsorship. From the information provided to us, our sponsorship appears to include 3DEXPERIENCE Platform access under the SOLIDWORKS sponsorship program, but I am not completely clear on which applications, roles, and services are included. This is the name that appears at
3DEXPERIENCE Engineer for Students - All Apps blank
I purchased 3DEXPERIENCE Engineer for Students and my subscription is active. I received the Get Started email, but Compass → All Apps is completely blank. I cannot access CATIA / Part Design. Please check that my purchased roles and applications are assigned correctly to my account/platform. Edu 3DEXPERIENCE ENGINEER
Question about Academic Pricing / Full License — BIOVIA Discovery Studio
Dear BIOVIA Sales Team, I am a PhD student in Biochemistry at King Abdulaziz University, currently conducting computational research on protein-RNA interactions, including molecular docking and molecular dynamics simulations of a protein mutation and its effect on RNA binding. I have been using the free Visualizer version of BIOVIA Discovery Studio, but my research requires the full toolset, specifically for protein-RNA/protein-protein docking and molecular dynamics simulation modules. Could
I can't add parts my assembly, I open window of search it say files not found. Someone has same issue?
Edu
Administrator removed access to 3DExperience Invite
Hello everyone, I'm a uni student who was getting 3DExperience access for the student team that I'm leading. I received a 3DExperience Platform invitation in my inbox on the 10th August. I hadn't gotten around to setting it up because I'd gotten sick but I just received an email yesterday that administrator had removed my access. I'm not sure what to do, I've sent an email to the support 3DS edu email. Any help/advice would be greatly appreciated! Rhett Edu
Unable to Download SOLIDWORKS Student Version
Hello, good morning. I would like to know why I am unable to download the free SOLIDWORKS Student version, either automatically or manually. When I try to download or install it, the following messages appear. Could you please help me identify the problem and let me know how I can download and install the Student version correctly? Installation Error Edu
Certification access problem
Hello, I recently purchased the 3DEXPERIENCE Catia Student Edition license, but I'm unable to access the certification content. Whenever I try to start a certification, I get the message: "Content is not accessible to you - kindly contact your admin." I wanted to ask if anyone knows how to access the certification content, same issue with the pther certifications... Thank you! Edu Certification 3DEXPERIENCE CATIA