I recently purchased a 3DEXPERIENCE CATIA Student Edition licence and am unable to access any of my learning materials. Every time I attempt to start a certification, I receive the following error:

"Content is not accessible to you — kindly contact your admin."

Troubleshooting steps already taken:
- Logged in via the official Edu SPACE portal
- Tested in an incognito window
- Cleared browser cache and cookies
- Verified that the licence is active on my account

Given this is a personal student licence, I have no IT administrator to escalate to. My account profile may be missing the correct role or content entitlement required to unlock the certification paths.

Could a moderator or Dassault Systèmes representative please review my account and confirm that the appropriate roles and learning entitlements are correctly assigned? 
 

Thank you in advance for your assistance.
Edu 3DEXPERIENCE CATIA