Content is not accessible to you. Kindly contact your admin

As many others I bought the 3DEXPERIENCE Engineer for Students bundle.

I was able to enter the learning path but upon opening the certification I get the message ''Content is not accessible to you. Kindly contact your admin''.

A lot of people suggested the 3DLearn widget but I don't have it nor the Learner role.

How can I resolve this?

Kind Regards

Edu3DEXPERIENCE Edu Student