Hello,
I recently purchased 3DEXPERIENCE CATIA for Students and successfully activated and installed the platform and CATIA native apps.
However, I am experiencing permissions/access issues across multiple parts of the platform. When I try to edit or save a 3D Shape in CATIA, I receive the message:
“You cannot proceed with this operation because you do not have the necessary privileges. If you have questions about your privileges, contact your administrator.”
I am also unable to access the student certification content included with my subscription. The certification page displays a message similar to:
“Content is not accessible to you. Kindly contact your admin.”
Since both CATIA authoring privileges and certification access are affected, could you please check whether all of the roles, licenses, entitlements, and Edu Space permissions associated with my student subscription have been correctly provisioned to my 3DEXPERIENCE ID?
I can provide screenshots of the errors, my credentials, and my order/subscription details if required.
Thank you.
