Hello Support Team, 
I purchased the 3DEXPERIENCE CATIA for Students subscription, which includes 3 Certifications. My student licenses are not properly assigned to my account as of now. When I access the certification portal (Edu Space), I receive the message: "Content is not accessible to you. Kindly contact your admin." Additionally, the certification page shows: 

Credits: 0 

My account details: 

3DEXPERIENCE ID: _SHK_1001_ 

Email: shriharikrishnan1001@gmail.com 

Order ID: ORD287092126199

Could you please help me with assigning licenses and verify that the 3 certification credits included with my student subscription have been provisioned and licenses are properly linked to my account 

if needed will provide the invoice sent from the system

Thank you, 

Shri Hari Krishnan,

.