For eligible orders, you have the option to cancel and receive a refund by going to https://my.3dexperience.3ds.com/my-account/orders and click the Cancel button. If you are from India, automatic cancellation is not available. However, you can still request a cancellation through an Online Support Form. If you are not eligible for the cancellation and refund, you will see 'This order cannot be cancelled as it does not meet our refund policies'. The hyperlink "Refund policy" opens a pop-in

Starting 2026x GA release, the redesigned home screen is available for Makers users. In the Recently Opened section, you can use the Create button to create new files. Or you can see the recently opened files. Move the curser to the part, you can see more options. In the Start Learning section, you can access the trainings. Click Open Learning Center to access more contents. In the Be Inspired section, there are some sample files.

Starting with 2026x FD01 version, a new prompt asks you how to manage updates on any new installation of SOLIDWORKS Design and SOLIDWORKS Visualize. The option to manage your updates appears only for new installations, not updates. If you have already installed SOLIDWORKS Design for Makers, you must uninstall your apps and reinstall to access the new option. The prompt offers two choices for managing your updates. 1. Update with the 3DEXPERIENCE platform Existing behavior and the default

If you encounter an error like the one below, then you might wonder what to do next, and why the error occurs. This error indicates that there is old or incomplete installation data inside your chosen installation folder. You may be advised to reinstall SOLIDWORKS Design for Makers to troubleshoot such issues. Perform a Clean InstallationNote: If you are working offline, start SOLIDWORKS® Design for Makers, reconnect to your 3DEXPERIENCE platform, then close SOLIDWORKS Design for Makers.

DELMIA NC uses two separate simulation engines for material removal. The native DELMIA simulation is used when editing a Machining Operation (MO) and selecting the Simulate button within the dialog box. This method does not display machine kinematics. All other DELMIA NC simulations use a second simulation engine, which requires a C-compiler to be pre-installed. Most users opt for Visual Studio Community 2019 or 2022, as versions beyond 2022 are currently not supported by DELMIA. The compiler

We’re excited to share an important update that will streamline your design experience. What's Changing What's New Action Required: What You Need to Do to Activate SOLIDWORKS xDesign What’s Changing: We’ve combined multiple design roles into an all-in-one experience with the new SOLIDWORKS xDesign role. This update brings together everything you love from: 3D Creator 3D Sculptor 3D SheetMetal Creator 3D Structure Creator Manufacturing Definition Creator 3D Mold Creator Now, you can access all

Hello Makers, If you are seeing a repeated download prompt for the 3DEXPERIENCE Launcher or are unable to open SOLIDWORKS Design (or other desktop-installed apps) from the web 3DCompass, then you may need to allow local network access for the 3DEXPERIENCE Launcher within Chrome and Edge. 1.1 - Allow Local network access when launching the 3DEXPERIENCE Launcher If you see a popup saying: “Look for and connect to any device on your local network”, then Click “Allow”. If the popup is not

Following the cloud upgrade this week-end, it looks like there is an issue accessing the list of post-processors from ICAM Foundation V26.0 as shown below: ICAM has delivered a fix for this problem, but it will not show up until the next HotFix. Here is the recommended method to overcome the problem and have ICAM Foundation V26.0 fully functional: Create an empty file : [3DEXP installation path]\win_b64\startup\Manufacturing\ICAMFoundationPar\bin\win64\QlmLicenseWizard.exe By default :

Need to ask a question in the community? Check our FAQs first. Your answer might be just a click away. New 🆕 How do I start using my new SOLIDWORKS xDesign role? Generic Queries Is 3DEXPERIENCE SOLIDWORKS for Makers right for me? Will 3DEXPERIENCE SOLIDWORKS for Makers software run on my unsupported device? I haven’t received my get started email. What should I do? I get an access denied error when logging into my MAKERS platform. What should I do? I got a new computer. How do I get

In Module 1, we’re going to step into the shoes of an NC Programmer. We’ll look at how to post-process machining operations and create real, machine-ready G-code. Before we get into the details, we’ll start by walking through our preference settings and NC machine resources—because getting those right sets the stage for everything that follows.

Based on your input in this MAKERS | Support community, we have an enhancement to help you use SOLIDWORKS Connected more smoothly after platform updates. This is for those using 3DEXPERIENCE SOLIDWORKS for Makers. Get platform updates while maintaining productivityNow you have greater control over your SOLIDWORKS app updates. Beginning with R2025x FD04

To manage your 3DEXPERIENCE SOLIDWORKS for Makers subscription, go to https://my.3dexperience.3ds.com/cnb/my-account/subscriptions, log in, then follow the steps in this video: In My Account, you can: Stop your subscription renewal (until 5 days before renewal) Download your invoice Change your payment method If you need assistance with your subscription, submit an Online Support Form.

Unplanned Offline Mode will be available for all SOLIDWORKS Connected apps starting with R2025x FD02: SOLIDWORKS Connected SOLIDWORKS Visualize Connected If there's a service outage with the Makers Cloud or a problem with your own network provider or computer that prevents a connected app from pulling a license and connecting to a collaborative space, and the app has successfully connected within the last 30 days, then Work Offline mode will be offered to you on startup from a Desktop shortcut.

As previously announced... Starting April 17, new subscriptions and renewals of SOLIDWORKS Cloud Apps for Makers include Product Communicator and 3D Render Credit Pack. If you have an existing subscription of SOLIDWORKS Cloud Apps for Makers, then you should receive an email by this week with instructions to add Product Communicator and 3D Render Credit Pack. There is no change to subscription pricing due to these additions. To learn how to render photorealistic images and create

If you first order SOLIDWORKS xDesign for Makers then order 3DEXPERIENCE SOLIDWORKS for Makers, or vice versa, then all licenses are automatically assigned to you for the original order. For the subsequent order, you should manually assign yourself the new licenses. If you have both SOLIDWORKS xDesign for Makers and 3DEXPERIENCE SOLIDWORKS for Makers, then you should have 11 roles available. Follow the video below to assign yourself the roles the new licenses.

The Share function is intended for ad hoc sharing of files; you export a copy of the design as it appears today in a standard file format and then share it through the collaboration apps 3DDrive and 3DSwym. The Share function remains same for all the xApps (xDesign, xShape, xFrame, xDrawing, xSheetMetal and xMotion Design) which are included with SOLIDWORKS xDesign for Makers offer. Sharing files using 3DDrive. The Share option lets you send a copy of your model to people outside your

Users of SOLIDWORKS xDesign for Makers can access free training content with their 3DEXPERIENCE ID. The learning path has content for the roles in SOLIDWORKS xDesign for Makers, including: Explore the 3D Creator Role Explore the 3D Sculptor Role Explore the 3D SheetMetal Creator Role Explore the 3D Structure Creator Role Explore the 3D Mold Creator Role Explore the 3D Motion Creator Role Explore the Manufacturing Definition Creator Role Explore the 3DSwymer Role Explore the Collaborative

In xHighlight sometimes we need to select multiple parts together, to assign materials, transform, explode and so on, instead of dealing with one at a time. Multiple selections save lots of time when there are many instances to go through the same handling. E.g. the 7 screws shown below. I can ctrl click all 7 to select them all, but it's pretty tedious and time consuming. This video below compares single clicks and a box selection on the Assembly panel. The box selection is a huge time

With xHighlight you can create interactive online product guides, training material and technical illustrations with high-quality visuals in a realistic environment. The app is web-based and available through the platform role Product Communicator, which also includes the render app xStudio. Over the next few days, I will show you how to create a basic technical manual video directly from your CAD model. Illustrated process for building a 3D presentation in xHighlight application Watch the

Today, you will learn in our short videos how to: Manage revisions of your model data. Publish & share the presentation that you created in xHighlight. Manage Revisions Publish WATCH ⏮️ previous episode Keep practicing and share your 3D presentations with the community if you like! And don't hesitate to submit your questions to this community.

Once you are finished with your product design, you simply drop your model into xHighlight by clicking “INSERT PRODUCT” in the action bar of the app. If you have designed your product outside the 3DEXPERIENCE platform, for example in Solidworks, you would need to import the CAD data via Solidworks Connector. Here is the how-to video: 💡 Tip: If your product is very complex, it’s recommended to optimize and simplify the engineering data first and create a reduced model version. Watch the

@Emna Sellami raised a good question about moving parts around in xStudio. I guess the discoverability issue may arise from several factors: Remember to double click a part to select it. Single-click selects the entire assembly, rather than the target part. Once a part is selected, please look for a small triad which is an in-context manipulator, sometimes at a corner, as shown below. This small manipulator integrates lots of controls to move, rotate, and scale parts. The arrows translate a

A head-scratcher here. Often times, there are many instances of similar parts that we need to select before controlling them precisely, such as assign materials, move, hide and so on. It'd be tedious, time-consuming, and error prone to manually pick them all, such as all the screws on this speaker, or all the side panels. I mean, locate, click on all of the 6, or 10 or even dozens of them, without accidentally losing previously selected objects? Come on😅 That's why it's pretty sweet to see

As shown in a SOLIDWOROKS champions demo, you can easily create Augmented Reality (AR) displays from xStudio or xHighlight in Product Communicator. Export a glb from xStudio or xHighlight. Open this glb on your phone with a mobile glTF Viewer, such as this one by the Khronos Group. On the App, switch to the AR tab and scan a flat surface, such as the chessboard. Now your favorite digital chess piece is in the physical space.

Great post here by @Miguel Angel Cruz Aguirre To the question about bringing models to the 3DEXPERIENCE Platform, here are several ways to reuse them in xStudio or any other Apps: Use 3DEXPERIENCE SOLIDWORKS Premium on the tenant to save files to the platform. Once data is on the platform (Collaborative Space, specifically), it can be used across other Apps. Or install Collaborative Designer for SOLIDWORKS, a small addin to your desktop SOLIDWORKS, to save files to the platform. Or

One question comes up often about the differences between Product Communicator, SOLIDWORKS Visualize and SOLIDWORKS Composer. I thought this chart would cover the gist. In short, both SOLIDWORKS Visualize and SOLIDWORKS Composer are super powerful on your local computers. Go for them! Share your awesome creations, here and on social media, as you may have seen in lots of posts🌟 If you and your broader teams would like quick and easy ways for renderings, glTF, 360-degree turntable sequences, 3D

Let's continue a prior topic of a simple acronym "FUSE" to describe glTF. The first three letters are: F for Fast, U for Universal, S for Simple. The acronym concludes at E, meaning Engaging. Of course every glTF is 3D, which invites the audience to interact, to explore, to enjoy the freedom, and to be in control. It's assisting a bidirectional dialog, beyond the traditional way of passive information dump. In addition, look at the visual quality! The helmet feels so life-like, realistic

Now that 3DEXPERIENCE World 2024 has concluded, let's resume a prior topic of a simple acronym "FUSE" to describe glTF. The first letter F stands for Fast, followed by U, which stands for Universal. Unlike proprietary formats such as usdz by Apple or slddrw by SOLIDWORKS, glTF is defined by a wide independent industry alliance (Khronos), involving manufacturers such as IKEA, eCommerce giants such as Amazon, and internet platforms such as Google and Meta. So glTF is widely accepted globally by

In previous post, we looked into a prior topic of a simple acronym "FUSE" to describe glTF. The first letter F stands for Fast, followed by U, which stands for Universal. Now let's unpack the 3rd letter, S, for Simple, similar to plug and play🔌. This export is super easy, similar to publishing a picture on this 3DEXCITE Product Communicator dialog. There has been questions about the two formats: glb vs. glTF. To cut to the chase, they are from the same standard. Glb is recommended for most

In the past decades, there has been no lack of attempts to employ 3D content on the internet. The rich and interactive 3D presentation makes a perfect and natural extension, to texts, images, audios, and videos. But the effort has been significantly hampered by various challenges, such as difficult authoring and consumption, slow loading speed, browser incompatibility, mobility, data security concerns, and so on. Finally, internet companies such as Google and Meta, eCommence platforms such as

On the xHighlight glTF Export dialog, there are two formats on the drop-down menu: glb and glTF. Which should I use then? To cut to the chase, for final deliveries, glb is recommended, which packages data as a binary file. It is a more compact. If you would like to debug, the second choice works better with separate pieces to analyze insights respectively: glTF, bin and textures. By the way, glb and glTF focus on run-time efficiency, so they are NOT authoring formats and work differently

A prior post started a simple acronym FUSE to describe glTF. Here let's double click on the first letter F, which stands for Fast. Typically, exporting a glTF from xStudio only takes minutes in the background. You can keep running xStudio without any interruption. The finished export will automatically arrive in your system notification. On the consumption side, speed stands front and center of any user experiences. It has been a challenge in the past decades with 3D on webpages. Now this

By now, you may have heard about glTF, or JPG in 3D, to put it simply. On the xHighlight Export dialog, you may also find an option KTX2 as shown below. Ok, I'm with you. When I saw it the first time, it looked super nerdy to me too. It still does, but hopefully the loading time reduction, thanks to the 3X to 6X cuts in file size and memory consumption, will justify this little inconvenience for us. In short, KTX stands for Khronos Texture, which is an efficient, lightweight container format

The power of xHighlight (available in the Product Communicator role) is to build interactive product presentations that illustrate and present your product USPs and usage scenarios through videos that are sure to make an impact. In our use case, we aimed to illustrate instructions on the installation of an audio system, which e.g. could quickly assist technical professionals responsible for assembling the loudspeaker through an interactive, 3D training instead of a traditional printed,

A prior post shared how to insert 3D models into MS Powerpoint. @Francesco OORTHUIZEN and I talked about more ideas to give life to 3D on slides. For example, insert a rendering as shown below. The boxy sharp edges above feel rigid and fragmented to me, so personally I like to try various styles to dress them up. Instant results are shown upon various styles and effects. Now let's insert the "3D JPG" (glTF). Francesco shared this cool idea of overlaying it on top of the static rendering

Product covers are commonly used to shield users from internal structures and to securely package all components together, such as the red containers or black handles on this jigsaw. What if I'm curious about the inner workings of the jigsaw? How do we reveal internal structures clearly? Section views come handy here to cut out external components in xHighlight. Ok, let's try it out. Does this view below look good? 😅 Not really, it cuts through all the components, which actually muddies the

Just thought you may enjoy a bit holiday fun with 3D on your MS Office 2021 documents🌄 E.g. here is a slide after a 3D glb model was inserted. In the editing mode, you may rotate the model. Right click to find Pan and Zoom in the context menu. Please feel free to try it out with the attached glb by 3DEXCITE Product Communicator, or export your own easily. However, there are some missing textures (such as the translucent blade shield) on the slide😅. Below, you can see the original look

In an exploded view, the motor rotor ideally should stay aligned vertically with the stator housing to indicate their relationship. So how do we aligned them directionally? This is why you may enjoy the 3D Aligner in xHighlight. It’s like a magnet to carry your part to align with certain directions (edges, axes…). Its button and tooltip are shown below. First, attach the magnet to the part to be repositioned. There are various anchor geometries and resultant derived directions to attach

@Francesco OORTHUIZEN just pointed out this trick. Sometime, it may feel a lot easier to select all parts in an area by dragging a box. In xHighlight, when you left-click and drag, it rotates the model by default, instead of drawing a box. Now you can press the left mouse button down for 2 seconds, it'll learn you are trying to box-select. Then drag a rectangle and everything in it will be selected🎇 One quick note, any parts touched by this box will be picked up. They don't have to be in the

In xHighlight, a handy selection tool was added several month ago: Select with similar colors or similar instances. The example below shows the differences between these two. The drone flies with multiple propellers. How to select all the blades? Easy. Right click on one blade and pick from the context menu: Select with Similar instances as shown below. Notice only 4 blades on one side was selected. Why? Turns out in the modeling App xDesign, they were given the same name automatically by

To assist purchasing decisions, a Part List comes with a column of Quantity by default. Then how to build the accurate quantity of multiple instances? There are both a manual way and an automatic way😉 Let's start with the manual way first, just to understand how it works. Select one bolt instance and toggle on its Part List property on the right-hand panel. Now you'll see the Part List table showing up with this part line. Manually select another instance, and you may see a different ID

@Emna Sellami and I just met today. Thank you again, Emna! She shared an important observation. The Import button on the xStudio homepage allows 3DXML only. Actually @Deepak Gupta asked a similar question in July. Yeah, indeed, a natural idea on the first step before rendering is to import 3D models to xStudio. However, the process works a bit differently on the platform😅 Apart from software user experience improvements in the future, let me clarify the mechanism a bit to get you started

A prior post shared several ways to bring models to the 3DEXPERIENCE Platform. Multiple friends have noted that they may not have access to the 3DEXPERIENCE SOLIDWORKS roles or the Collaborative Designer for SOLIDWORKS role, so let's look closer into a direct import route, which doesn't enjoy the built-in real-time connection between SOLIDWORKS and the platform, but works well as one-time imports. Here is one example of a fire alarm assembly interior. First, kick off the handy buddy, Pack

On presentation slides, flyers, webpages, product manuals and so on, we often lay out images to assist key ideas. Here is a common slide example. We see this kind of presentations all the time. Can we make it better? How would you improve it? From my vantage point, something feels broken. For example, the dark-themed images don't blend in well with the white background. The high contrast makes the images look surprising and obtrusive. Plus, the slide looks so typical, frequent, almost

Millions of users are using SOLIDWORKS globally and have accumulated rich sets of 3D models. How do we dress up these models simply in a browser, in 3DEXCITE Product Communicator for high quality renderings, 360 image sequences, glTF, AR, 3D presentations, Technical illustrations...? As you may know, you can easily install Collaborative Design for SOLIDWORKS, a small addin as a bridge from desktop SOLIDWORKS to the platform as shown in this video below. Then off you go. Everything can be

Here is a typical illustration we see in owner's manuals and product instructions. However, being typical doesn't mean it can't be improved. How would you polish it? One key readability issue lies in the back and forth lookups, between index numbers and the actual meanings, which is hard to follow, easy to lose track of, and requires heavy eyeball travels. Hence this idea below to annotate directly in context. That's exactly why 3DEXCITE Product Communicator CATIA Composer

The wait is finally over! Check out mobile rendering on xStudio with the upgrade to R2025x FD01 on Feb. 15. Or a physical product in 3D Space? Or simply trying out prepared samples? All can be quickly tweaked and rendered in seconds, not hours or minutes, on a flight, at a restaurant, on a train, or in a car if you are not driving😉 Now your time on the go gets more productive, thanks to mobile rendering with final touches on canvas, camera, lighting, and background. On phones and

Enjoy a quick look into Product Communicator including both xStudio and xHighlight: https://www.youtube.com/watch?v=ie077kgL0VA

Welcome to our new DIY weekly series: Create Reliable & Irresistible Content Quickly! In the next 5 episodes, you will get familiar with browser-based commercial asset creation using 3DEXCITE Product Communicator. We hope you enjoy the first episode and we are happy to hear your feedback in the comment field. Stay tuned for episode 2 next Thursday. WATCH next episode ⏩

In this week’s episode we show you how easy it is to add your model into Product Communicator (no matter if designed with desktop SOLIDWORKS, CATIA, 3DEXPERIENCE platform models or other format models). ⏮️ previous episode WATCH next episode ⏩

Hope you have enjoyed the previous episodes so far. In today's video you will discover how to build interactive, powerful 3D presentations of your 3D model, as easily and familiarly as composing your PowerPoint slides. Your technical demos or product manuals, constructed with xHighlight, will stand out of competitions for sure! ⏮️ previous episode WATCH next episode ⏩

Thanks to its ease of use, affordability, and portability, smart phones attract so much attention these days that it's become a necessity for media content to adapt to phone screens. Case in point: Tiktok, YouTube shorts, Facebook videos... Did you know that xHighlight canvas provides phone screen sizes, along with other aspect ratios? Simply click on the drop-down menu at the top left corner of the viewport and you'll see a list of convenient choices. Capture a scene with an iPhone X aspect