BIOVIA Laboratory Informatics
User Statistics
Is there a way to download/export user statistics in Biovia One Lab?
design choice BioviaDraw, "truncated" cyclopentane
The template palette of the BioviaDraw editor features both cyclopentane as regular shaped pentagon cyclopentane as well as one derived by truncation of a hexagon, cyclopentane2. While building a structure with cyclohexane and benzene on one hand, and cyclopentane2 on the other, I notice the sides of the two bonds enclosing an angle of 120 degrees of the later still match the side lengths of the two former. Contrasting to the regular cyclopentane (first row of the screen photo below) and
Formulation Design: Japanese characters are missing in reports
If a Formulation Design user creates a formula with some Japanese characters, these are missing in the Formula title in multiple reports. For example, Formula Title "処方1" is truncated to "1" and Material Title "材料1" is truncated to "1" in reports such as Formula report and Formula Audit report. The Product Manager looked into this issue and commented that Internationalization of the following is currently not supported in the Formulation Design application because we have not implemented it at
Notebook: Access to the application fails
Notebook users might sometimes experience issues with access to the application and one known occurrence is if a user who worked for an organization leaves after sometime and then returns to the same organization after a period of absence. One of the main reasons for this access issue could be a mismatch in the user's GUID between Notebook and the directory from where the user's credentials were imported. Notebook 2025 Administration Guide says the following in Chapter 5, AD Integration: "Users
Formulation Design: Limits on the number of recipes and the number of iterations
Formulation Design users might be interested in knowing if there is a limit to the number of recipes that can be added to the Multi-Formula Editor (MFE) and the number of iterations a recipe can have. Our Formulation Design Developer says: "Currently, there is no set limitation on the number of recipes that can be added to the MFE, nor on the number of clones or interactions a recipe can have. The only known limitation is that you can iterate up to a maximum of 40 recipes at a time."
Happy Holidays!
As we prepare to enter 2026, I want to wish everyone a happy new year, and I hope that everyone has had fun celebrating the Holidays in 2025. Customers, BIOVIAns, and partners: we are here for you!
LES: How to test the Instrument connectivity to LES?
Testing the Instrument connectivity to LES application using Putty app: Pre-Requisites: Install Putty in LES application server. Launch the Putty App.In the Putty Configuration window, add the IP-address of the Instrument, port and select ‘Raw’ for the Connection type.Click Open.Type commands for the corresponding Instrument (eg Balance). Type ‘S’ to get stable weight value or ‘SU’ to get ‘Stable weight value in display unit’. Close the Putty UI to release the open port. If not
Insight for Excel: Application does not open ChemDraw 23
BIOVIA provided support for ChemDraw 23 only beginning version 2024 SP1 HF1 of Insight for Excel and it will not work with earlier versions. This particular hotfix is available on the download platform under BIOVIA 2024 > BIOVIA 2024 Refresh 1 > BIOVIA 2024 Refresh 1 HF3. Users should install/upgrade to this version before testing with ChemDraw 23. Users are requested to review the technical note "T108-2024 Notification regarding BIOVIA Insight for Excel 2024 SP1 HF1" for more information about
Chemical Registration: Prevent direct registration or limit access to Read-only.
Chemical Registration Configuration guide says the following on these two topics: Preventing Direct Registration To prevent direct registration by a specific user or group, ensure they are explicitly Denied the Chemical Registration > Register Entities permission. Limiting Access to Read-Only To prevent a user or group from having any registration ability (so that they can only view the home panel of the web client) you can: 1. Assign them to the Logon group and no others. 2. Ensure that none of
Chemical Registration: Register Directly option is not available.
Chemical Registration users might find that the "Register Directly" option is no longer available and they might see this after an upgrade from a previous version. "RegisterDirectly" is a permission that is either assigned to a user's Chemical Registration group or removed from it; depending upon the need. This permission is still available in Chemical Registration versions 2024 and 2025. Chemical Registration Configuration Guide says: "RegisterDirectly:: Submit the contents of the registration
Notebook: Support for ChemDraw 25
Notebook users trying to use ChemDraw 25 to draw chemical structures might find that it is not working as expected, especially when their Notebook version is 2025. Our Developer says that "the user must install ChemDraw_Applications_25.0.2.exe and not ChemDraw_25.0.2.exe in order to get both the 32-bit and 64-bit versions installed which is required for it to work with the Desktop Connector Client in Notebook". Note that ChemDraw 25 will be officially supported in Notebook version 2026. It
Materials Management: Unable to select constituents when creating a material.
Scenario to reproduce this issue: 1) Create some substances first. 2) Try to create a material of type Experimental, Sourced or Unified 3) Go to the Constituency section, click on + sign at the right to provide details for a constituent 4) Enter a substance name in the search box under Title to search for that substance Users might sometimes see a message "No results found" in the search box under Title and nothing can be selected for the constituent. Our Developer looked into this issue in
Materials Management: How to configure or add entries to the Supplier Name list?
Materials Management application users might be interested in creating a list of their own, preferred suppliers and selecting it during materials registration. This can be done using an ENOVIA application called Supply Network Management which requires the Supplier Network Manager role for access. Users with the proper role can create suppliers as follows: From the Compass, go to My Apps, and select the Supply Network Management application or access the application by selecting the Supply
Scientific Search Intelligence: Japanese characters are garbled in the exported CSV file
Scenario to reproduce the issue: 1) Open Materials Management application and create a substance with Preferred Synonym in Japanese characters, e.g., "Paracetamol" is "アセトアミノフェン" in Japanese. 2) Back to Home in Materials Management application, select Open, and launch Scientific Search Intelligence application, 3) Search for "アセトアミノフェン" 4) Switch the result to Table view > Click "Export CSV to 3DDrive". 5) Open 3DDrive > Download the exported CSV and open it. 6) Japanese text is garbled in
Chemical Registration: My favorite search form is not available as the first item in Insight Search and Browse dropdown
Registration users might sometimes find that their favorite (default) search form is no longer available as the first item in the dropdown in Insight Search & Browse and they have to scroll down in the dropdown to select the desired form. This might see this change after the application upgrade or server migration. This issue can be resolved as follows: If the user is the owner of that search form and wants to see their favorite search form as the first item in the dropdown, they can highlight
Technical Note T79-2025: Release of BIOVIA Insight 2026
ProgramBIOVIA Insight Operating SystemAll supported operating systems DescriptionWe are providing this Technical Note to inform you about the release of BIOVIA Insight 2026 which includes the following details about enhancements and fixed defects: EnhancementsThis release includes the following new enhancements: Description Area IDInsight 2026 now supports MongoDB 8.0 Visualization Documents SDX-17403 The Oracle dumpfile of the Research Workbench (RWB) demonstration database and its
Technical Note T78-2025: Release of BIOVIA Insight 2025 SP1
ProgramBIOVIA Insight Operating SystemAll supported operating systems DescriptionWe are providing this Technical Note to inform you about the release of BIOVIA Insight 2025 SP1 which includes the following enhancements and fixed defects: EnhancementsThis release includes no new enhancements. Fixed DefectsThis release includes the following fixed defects: Description Area ID When saving and then refreshing visualized documents, the stored metadata now remains intact rather than replacing the
Chemical and Biological Registration: SAML Authentication
Users might be interested in knowing if Chemical and Biological Registration applications support SAML authentication. This is not supported in recent versions of these registration applications because Foundation Hub does not support it. This was available in older Chemical and Biological Registration versions (2017 and earlier) with authentication through Pipeline Pilot Server, but it is no longer available due to a limitation in Foundation Hub authentication. See "Managing Access" in
Why is CISPro not printing labels?
When receiving a new container, checking the option "I want to print labels" does not print the associated labels for the container(s). The user has to resort to opening up the Container modal AFTER receiving to print labels. This is happening with a Zebra ZD421 printer. After some further digging, I found that it is more likely a printer sleep mode issue. It seems like the print command doesn't wake up the printer. However, after receiving, when the user goes into the Container modal to print
CISPro: How can Scheduled Rules be setup for Load Balanced systems?
How can the CISPro Scheduled Rules be setup on Load Balanced systems? Is it possible to have the Scheduled Rules UI interface working when connected to either server?
CISPro: How can Material Memo properties be updated via the API?
Attempting to update a Memo property using /api/v1/materials/ does not work. The PUT call can update other property types, but it fails to update the Memo type properties. How can a Memo property be updated via the API?
CISPro: License Compliance report returns multiple rows
If there are any Inactive or Obsolete users, then the out-of-the-box License Compliance report returns multiple rows. This can be confusing when running the report. Can this be corrected?
CISPro: Can Asian Characters be used in Property Names?
If a custom property is being set up, then is it acceptable for the name to contain Asian characters?
A user in LIMS entered some value in filter under IM tab and now receives "Unterminated string passed in..." error message when mouse clicking on IM tab
Issue: A user in LIMS entered some value in filter under IM tab and now receives "Unterminated string passed in..." error message when mouse clicking on IM tab Solution: Have the user Login to LIMS -In the address bar after http:// add /Administration/clearusersettings so it will look like following line: http:// /Administration/clearusersettings then press enter or refresh browser
CIMS adapter in LES Admin Console has the status of "Not Connected"
Issue: CIMS adapter in LES Admin Console has the status of "Not Connected" Solution: Please check the following: -Open Admin Console on LES App server | Mouse click on the row for CIMS Adapter | Mouse click on Adapters on top and select "Edit Adapter" | Make sure Host field has the hostname of LES client machine that has this Adapter installed on and Port field is 5063 -Open windows services on LES client machine that has this Adapter installed on and make sure "VelQuest CIMS Adapter" service
One user is not seeing "CIMS Adapter" in the Device Type dropdown during LES procedure execution. The option is available to other users with the same security permissions
Issue: One user is not seeing "CIMS Adapter" in the Device Type dropdown during LES procedure execution. The option is available to other users with the same security permissions Solution: This issue normally occurs when a particular user does not have the proper Lab and Location assigned permissions. -Login to LES client | Security Manager | Double mouse click on the row for a user that can successfully view CIMS Adapter in drop down | Mouse click on "Permissions" on top right and you will
In LES attempting to parse data from a PDF file returns Error "-2147219491 Context string is empty.. / No data found"
Issue: In LES attempting to parse data from a PDF file returns Error "-2147219491 Context string is empty.. / No data found" Solution: Make sure the PDF file is not password protected which does not allow other programs to access and read the file.
User receives "Opps! Unable to perform requested transaction...." error when attempting to access IM tab in LIMS
Issue: User receives "Opps! Unable to perform requested transaction...." error when attempting to access IM tab in LIMS. This issue is happening for a single user and in one ENV only. Solution: -Have the user Login to LIMS -In the address bar after http:// add /Administration/clearusersettings so it will look like following line: http:// /Administration/clearusersettings then press enter or refresh browser.
After install of LIMS 2020 SP1 getting "Opps! Unable to perform requested transaction..." and "HTTP Error 404.0"
Issue: After install of LIMS 2020 SP1 getting "Opps! Unable to perform requested transaction..." and "HTTP Error 404.0" Solution: Check the following on LIMS server, especially SAP Crystal Reports runtime. -In Add/Remove programs, Make sure you have installed supported SAP Crystal Reports runtime versions and it is 32-bit. The following note is from LIMS 2020 SP1 system requirements documentation: SAP® Crystal Reports Runtime1 •13.0.25 Support Pack 25 •13.0.23 Support Pack 23 IMPORTANT! You
Multiple minidump files created in various locations (eg bin folder) either in the LES application or Client machine
Issue: Multiple minidump files created in various locations (eg bin folder) either in the LES application or Client machine. Solution: -Remove the minidump files then modify the sqlnet.ora file on DB, LES APP and client servers and add the following 3 lines then restart the DB and listener: DIAG_ADR_ENABLED=OFF DIAG_SIGHANDLER_ENABLED=FALSE DIAG_DDE_ENABLED=FALSE
Can another Oracle user id other than SYSTEM be used during installation?
Issue: Can another Oracle user id other than SYSTEM be used during installation? Solution: -The recommendation is to use the Oracle System user id during installations and upgrades because that user has all the grants and privileges in Oracle. Oracle System user is only used during installation. You can theoretically use another user id instead of System user but you need to make sure that user has all the privileges, grants, etc of System user.
How to log into LES client with another user id when using windows authentication?
Issue: How to log into LES client with another user id when using windows authentication Solution: -Mouse click on LES client icon | hold down Shift and Control keys at the same time | Right mouse click on LES client icon | Select "Run as different user" | Enter the desired User Name and Password
Excel Adapter entries in Admin console on LES App server have a status of "Not Connected" after domain migration
Issue: Excel Adapter entries in Admin console on LES App server have a status of "Not Connected" after domain migration Solution: The domain for LES servers had been changed to a new domain according to instructions in Technical Note T35 but afterwards Excel Adapter entries were not responding in Admin console. -The reason Excel entries were not responding (Not Connected) in Admin console was because the App server hostname was entered in fully qualified with domain name fashion in \Program
In LES when collecting DATE from the VQ Clock instrument, the returned value does not match the short date set in Regional settings
Issue: In LES when collecting DATE from the VQ Clock instrument, the returned value does not match the short date set in Regional settings Solution: -Make sure LES App Server and client server have the same exact settings for the TZ , Regional settings, short date format, etc. Regional settings on LES Client must match the settings on LES App server. -Log in with domain system user, for example susr, to both LES App and client servers In Regional settings of APP server set Short date to
Some LES users on Citrix receive a message from Microsoft Word " We're sorry. We can't open Normal.dotm because we found a problem with its contents."
Issue: Some LES users, but not all, when accessing LES client from Citrix | Procedure Manager | Procedure Registration | Viewer tab receive a message from Microsoft Word " We're sorry. We can't open Normal.dotm because we found a problem with its contents." Resolution: This message is coming from Microsoft Word. Since the issue is not occurring for all users that are accessing LES client from the same Citrix machine the issue is related to Citrix profile for the users experiencing this
T54-2025: Notification regarding BIOVIA Insight for Excel 2026
Program BIOVIA Insight for Excel 2026 Operating System All supported operating systems Description We are providing this Technical Note to inform you about the release of BIOVIA Insight for Excel 2025 SP1 which includes the following enhancements and fixed defects: Enhancements This release of BIOVIA Insight for Excel includes the following enhancements. ESDX-6381 - With this update, the application will display a warning message during launch when the license is due to expire within the
BIOVIA announces the release of BIOVIA Insight for Excel 2026
BIOVIA Insight for Excel 2026 was released on November 28, 2025 and is available for download at https://software.3ds.com under BIOVIA products and can be found under: Product line: Lab, Scientific and Content Solutions Release: BIOVIA 2026 Level: BIOVIA 2026 Golden The following Technical Note informs you about BIOVIA Insight for Excel 2026 including the release's supported operating systems, enhancements and fixed defects.
BIOVIA announces the release of BIOVIA Chemical Registration 2026
BIOVIA Chemical Registration 2026 was released on November 28, 2025 and is available for download at https://software.3ds.com under BIOVIA products and can be found under: Product line: Lab, Scientific and Content Solutions Release: BIOVIA 2026 Level: BIOVIA 2026 Golden The following Technical Note informs you about BIOVIA Chemical Registration 2026 including the release's supported operating systems, enhancements and fixed defects.
BIOVIA announces the release of BIOVIA Biological Registration 2026
BIOVIA Biological Registration 2026 was released on November 28, 2025 and is available for download at https://software.3ds.com under BIOVIA products and can be found under: Product line: Lab, Scientific and Content Solutions Release: BIOVIA 2026 Level: BIOVIA 2026 Golden The following Technical Note informs you about BIOVIA Biological Registration 2026 including the release's supported operating systems, enhancements and fixed defects.
BIOVIA announces the planned release of BIOVIA Direct 2026 HF1
On 28 November 2025, BIOVIA released BIOVIA Direct version 2026. As listed in the Product Release Document for Direct 2026, this version includes 11 new scientific calculators (DIR-4512 to DIR-4522) as well as changes and improvements to existing functions (DIR-4272 and DIR-4407). The documentation on these enhancements is not yet complete in the original Direct 2026 release. Additionally, in the original Direct 2026 release, substructure searches with molecules with enhanced axial
BIOVIA announces the release of BIOVIA Direct 2026
BIOVIA Direct 2026 was released on November 28, 2025 and is available for download at https://software.3ds.com under BIOVIA products and can be found under: Product line: Lab, Scientific and Content Solutions Release: BIOVIA 2026 Level: BIOVIA 2026 Golden The following Technical Note informs you about BIOVIA Direct 2026 including the release's supported operating systems, enhancements and fixed defects.
Pipeline Pilot: Licensing File Format Change in Release 2026
TechNote Reference: https://www.3ds.com/support/documentation/t46-2025-biovia-pipeline-pilot-licensing-file-format-change-release-2026 Technical Note T46-2025 December 2025 BIOVIA Pipeline Pilot: Licensing File Format Change in Release 2026ProgramBIOVIA Pipeline Pilot and any BIOVIA Product with Pipeline Pilot dependency. Operating SystemAll supported operating systems BackgroundAs part of BIOVIA Release 2026, we have made changes to our license format for Pipeline Pilot and associated
BIOVIA announces the release of BIOVIA Draw 2026
BIOVIA BIOVIA Draw 2026 was released in November 2025 and is available for download at https://software.3ds.com under BIOVIA products: Product line: Lab, Scientific and Content Solutions Release: 2026 Level: BIOVIA 2026 Golden Fixes for this level: N/A The following Technical Note informs you about BIOVIA BIOVIA Draw 2026 including the release's supported operating systems, enhancements and fixed defects. https://www.3ds.com/support/documentation/t49-2025-notification-regarding-biovia-draw-2026
Foundation Hub: How do I setup log rotation for catalina.out on Red Hat Enterprise Linux
In order to setup log rotation for catalina.out, perform the following steps 1. Create a logrotate config file for the 'catalina.out' logfile sudo touch /etc/logrotate.d/bhub-catalina.conf2. Edit this file to include the configuration below as a starting point which can be customized for your deployment. Note: the comment lines, beginning with '#' are not required # Configuration for the path /opt/BIOVIA/Foundation/apache-tomcat/logs/catalina.out # Edit this full path as required for your
BIOVIA Direct secure extproc listener setup: possibly update required after applying Oracle patches
Program BIOVIA Direct (all versions) Operating System All supported Linux versions Description BIOVIA Direct consists of a library that extends Oracle with the capability to store, search and retrieve chemical structures and reactions. To make the library available to Oracle, BIOVIA Direct requires the configuration of an Oracle extproc listener. On the Linux platform, you can configure the extproc listener to run from an operating system account with limited permissions. The chapter
Why do the old printers not go away after uninstalling and reinstalling the Print Client?
I noticed this curious happening when I was playing around with the Print Client, assisting one of our customers. You may have noticed the same.
future releases of Biovia Draw, export illustration as svg?
Biovia Draw 2025 (more specific: MDL.Draw.Editor 25.1.0.2318) allows an export of illustrations to bitmaps like .bmp and .png. The complementary export to .emf/.wmf is about file formats specific to Windows -- which is sensible if/since using the software in this operating system. However, when will future versions of the editor provide export to a vector format more generally applicable/OS agnostic like .svg (preferred); .[e]ps, .pdf?
CISPro Reconciliation - Displaying Container Properties
Hi, In the CISPro Reconciliation Wizard, during Step 3. Containers, is there a way to display additional container properties such as the expiry date? This would be really helpful for quickly identifying expired containers during reconciliation, instead of having to run a separate search just to find expired items. Thank you, Martin
BIOVIA announces the release of Draw 2025 SP1
BIOVIA Draw 2025 SP1 was released in July 2025 and is available for download at https://software.3ds.com under BIOVIA products: Product line: Lab, Scientific and Content Solutions Release: 2025 Level: BIOVIA 2025 Refresh2 Fixes for this level: BIOVIA 2025 Refresh2 The following Technical Note informs you about BIOVIA Draw 2025 SP1 including the release's supported operating systems, enhancements and fixed defects.
What integrations do you have with CISPro?
I'm curious what non-BIOVIA integrations you're running with CISPro. I know a lot of customers integrate with 3E, as this is an integration I have worked on extensively. What other apps do you integrate with CISPro and why?
[Free Workshops] ONE Lab Advanced Trainings, Formulation Design & Materials Management at BIOVIA Live 2025
Hello, There will be three complimentary workshops hosted by BIOVIA product experts at BIOVIA Live 2025, taking place in Dublin, Ireland, October 6–8. WorkshopTimeInstructor(s)AbstractRegisterONE Lab Advanced Training: Equipment Management Monday, October 6 10:00 AM - 12:00 PM @BD A comprehensive introduction to Equipment Management in BIOVIA ONE Lab, focusing on practical skills for managing laboratory instruments efficiently. Learn how to create and manage equipment types, manage
T40-2025: BIOVIA Insight for Excel 2025 SP1
Program BIOVIA Insight for Excel 2025 SP1 Operating System All supported operating systems Description We are providing this Technical Note to inform you about the release of BIOVIA Insight for Excel 2025 SP1 which includes the following enhancements and fixed defects: Enhancements There are no new enhancements for this release. Fixed Defects This release of BIOVIA Insight for Excel includes the following fixed defects. ESDX-6389 - Insight for Excel now uses REST API based authentication instead
Hi could you please provide BIOVIA one lab SaaS technical architecture document
Hi could you please provide BIOVIA one lab SaaS technical architecture document
Can a Location's Type changed in Hub be synchronized to CISPro?
A Location in Hub was accidentally assigned as a Lab rather than a Room. This can be changed in Hub, but the change does not synchronize to CISPro. Is it possible to synchronize a changed Location Type from Hub to CISPro?
CISPro: What permissions are required to be able to Cancel Requests?
The User's Role has the Fulfill Request Action Permission and the Delete Request and Delete Request Item NodeType permissions, however when viewing the Request Item the User does not have an option to Cancel Request. What permissions are required to be able to cancel CISPro Requests?
CISPro: Unable to add New Size during Receiving
Having enabled Approvals for Material edits, the customer has found that it is no longer possible to add a new Size during Receiving. The New Size button is missing. Is this by design?
CISPro: Can Container Open be restricted to a group of Users?
Is it possible to restrict the who is allowed to open Containers?
Is It Possible to Add Custom Buttons in the Data Acquisition Window?
Hello fellow developers, I'm currently working with the 2020 version of the data acquisition module, which includes two buttons: Upload Instrument and Trigger Discovery. I’m looking to add a custom function that needs to be triggered directly from the same window. Is there a way to add additional buttons to this window to support custom functionality? If anyone has implemented something similar or knows of any new features in later versions that support this kind of extension.
What are your favorite OneLab features?
Which features do you use the most in your work? Which reduce your workload the most? I'd love to get everyone's thoughts on this, and any other opinions on specific features that you may have.
How do I file a Support ticket?
I get this question from customers from time to time.
What is the background of everyone in this community?
I have a background in chemistry (university, 6 years of work in pharma and other spaces). I am mostly self-taught in tech and now I do customer success here at BIOVIA.
How does the WarmUpInventoryAPI scheduled rule work?
This is one of the scheduled rules in CISPro.
How do others handle Water from Lab Taps?
Hi all, Over the past year, our team and product owners have been discussing how best to handle water from our laboratory water purification systems. These systems are classified as equipment and are loaded accordingly, but the water they produce is a material that gets used in processes. Currently, we’re facing a challenge: since material barcodes are a required field, we either have to: Add water as a separate step, or Include an additional parameter on the step to map the equipment—which
Run Foundation Hub on Linux from a non-privileged account using the systemd unit bhub.service
Program BIOVIA Foundation Hub (version 2024 SP1 and later) Operating System Red Hat Enterprise Linux (versions as supported by the respective Foundation Hub version) Summary As of version 2024 SP1, BIOVIA Foundation Hub provides the systemd unit 'bhub.service' to start and stop the Foundation Hub service. The unit can be optionally installed into the default systemd directory /etc/systemd/system during the setup of Foundation Hub. By default, the unit starts Foundation Hub as root user. The
Biovia Draw 2025 Academic Edition is not detected by Biovia Desktop Connector 2025
Hello, does anyone have the same issue ? On a fresh install of windows 11 pro 24h2 64-bits, fully up-to-date, i've installed the new version of Biovia Draw Academic Edition (25.1.0.2318) and the Desktop Connector in version 25.1.0.312. Biovia desktop connector does detect, Marvin, office and ChemDraw, but it does'nt detect at all Biovia Draw (either in 64-bits and in 32-bits, i tried to install the 32-bits version in-place of the 64-bits as it was not detected, but does the same) It does
Can you register extended properties of a container to CISPro
Hello, I am currently using 2023 SP2. I am currently editing solution prep activities where the solution is the registered from the activity into CISPro. I have a request for an extended container property for pH and if we can register this back to CISPro. I know how to created the extended property and map it in the Hub, but the "can register" tick box option is not editable. Is there a way to register the extended properties? If not on this release, is it coming in the 2025 release? Many
Retrieving parsed data from measurement store directly via API
Hello, I am using the data acquisition feature in a Task to parse data from an equipment output file, and would like to know if it is possible to retrieve the parsed data that is visible in the measurements page directly using the API? Please see the attachment that shows the data I am trying to retrieve (highlighted in green - actual data blocked out for confidentiality). Currently, I am able to download the parsed data as a delimited file, however for the purpose of aggregating many
CISPro: How to change the SDS Simple Viewer Message
The customer wishes to change the message shown in the SDS Simple Viewer Message from: Welcome, please type a query to begin... How can this be done?
CISPro: Can View Selector refresh be forced to all users?
The customer has removed a View by setting the visibility to a single user rather than to global. However the view is still visible to all end users unless they refresh the View Selector. More of a problem however is that the View still works from this link. Can the View Selector refresh be forced from the back end to all users?
Capture: Values do not pass to Custom Properties via Batch Registration
Several CISPro custom properties have been linked from CISPro to Hub via Extended Properties and Inventory Group mappings. These are used in a Batch Registration Recipe. Most of the properties work, but two text properties are not passing their values from Capture to CISPro. The same two properties can be successfully used with a Scan Container Task to pass the data from CISPro to Capture. What could be causing this issue?
CISPro: How to update a Location's Inventory Group via the API
Can a Location's Inventory Group be updated via the CISPro API?
CISPro: Cannot open Excel Report as the file is corrupt
When trying to open a certain Report with specific filter parameters to Excel, one of the following errors is seen: The file is corrupt and cannot be opened Problems came up in the following areas during load: Table The same report works with different filter parameters or if it is output to grid or CSV.
CISPro: How to clear Scheduled Rules Status Messages
A disabled Scheduled Rule has an error message in the Status Message field. Since the rule is disabled, the message can be ignored, but how can it be cleared (deleted)?
Idea: notifier about new release of Biovia Draw
I would like to suggest an extension of the editor's help menu by an entry which informs the user about a new release of Biovia Draw. Similar to DataWarrior, the preferred implementation would allow the user to select among launching an automatic update in the background, requesting a decision if the user wants an update, or not to search for updates (e.g., because of local IT policy) at all:
Annual BIOVIA Customer Event | Oct 6-8 | Dublin, Ireland
📅 Mark your calendars! BIOVIA Live 2025 Global is coming to Dublin, Ireland this October 6–8 🇮🇪 : http://go.3ds.com/85u2. Join our vibrant community of scientists and industry leaders as we explore the latest trends, share insights and dive into hands-on training with BIOVIA product experts. 🎟️ Register today.
[Update] Oracle patch required: BIOVIA Direct fails with error ORA-28576 on Oracle 19c Database Bundle Patches 19.24, 19.25, and 19.26 on the Windows platform
Program BIOVIA Direct (all versions) Operating System Microsoft Windows Server (as supported by the installed BIOVIA Direct version) Summary As previously reported, this post again points out a problem with the Oracle 19c Database Bundle patches 19.24, 19.25, and 19.26 which leads to malfunction of all BIOVIA Direct versions in use. The problem manifests itself in the fact that an Oracle error "ORA-28576: lost RPC connection to external procedure agent" regularly occurs when calling Direct
BIOVIA Live 2025 Global | Customer Event
📣 Our most anticipated in-person experience is coming this October. BIOVIA Live 2025 will bring together industry experts like you for an unforgettable journey of insights, connections and innovation. Stay tuned — join our newsletter to get the details first: https://discover.3ds.com/biovia-newsletter-sign-up.
use BIOVIA DLLs in a .NET 8 project?
I'd like to build a small .NET 8 C# project that takes a single molecule and handles mol format conversion (smiles, chime) and produces an image (jpg). These tasks are trivial to do in the BIOVIA Draw classes provided in .Net DLL's. The problem is, those DLLs are in .Net Frameworks (v4.6.x I think). The Pipeline Pilot .Net SDK nalpp.dll has the same limitation. Has anyone been able to use these BIOVIA DLLs -- probably via a wrapper project -- in a .Net 8 project? Regards, Julian
BIOVIA announces the release of BIOVIA Available Chemicals Directory 2025.05 as part of the 2025 Refresh 3 release.
Notification regarding BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.05 Database BIOVIA Available Chemicals Directory (BIOVIA ACD) Operating System All supported operating systems Description BIOVIA distributes monthly updates to licensees of the Available Chemicals Directory (BIOVIA ACD) database. This Technical Note is to inform you about the release of BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.05 Releases The ACD family of products are BIOVIA Available Chemicals
BIOVIA announces the release of BIOVIA RTECS 2025.2 as part of the 2025 Refresh 3
Notification regarding BIOVIA RTECS 2025.2 Database BIOVIA RTECS Operating System All supported operating systems Description BIOVIA distributes quarterly updates to licensees of the RTECS database. This Technical Note is to inform you about the release of BIOVIA RTECS 2025.2 Database description is available at: https://www.3ds.com/products-services/biovia/products/scientific-informatics/biovia-databases/ Releases The database is provided as two delimited ASCII files, and the RTECS User
Querying equipment used during a Task execution using Hub API
Hello, I am trying to create a list of all the equipment that was used during a task execution (e.g. balances, data acquisition) and currently I can find this information by using the pex and the $reviewData endpoint. The data I am interested in is the pex, whether the step was active or not and the equipment pex (see image below) where the audit signature value is "Instrument Value" and where the step was active. However, my query requires aggregation of all task executions related to a set of
Direct Cartridge and Oracle RDBMS versions
I'm looking for a compatibility matrix that shows which versions of the Dassault Biovia Direct Cartridge work with which versions of the Oracle database. I have a 19c database and wonder if it works with the 2017 cartridge or requires a later version. I tried to learn this from Dassault's website but could not find the information after 20 minutes of searching. I always have trouble with their website. So, I turn to you. Perhaps someone in this community already knows. Otherwise, I'll try
Are you having trouble downloading software from the download platform?
By "the download platform", I mean software.3ds.com
Can CISPro track first-time bottle openings and require admin confirmation?
Does BIOVIA CISPro support: 1. Tracking usage per "individual reference standard bottle"? 2. Flagging "first-time openings" of specific bottles? 3. Mandating "admin approval" for critical actions (e.g., first use, threshold breaches)?
BIOVIA announces the release of BIOVIA SCD 2025.1 as part of the 2025 Refresh 2 release.
Notification regarding BIOVIA Screening Compounds Directory (BIOVIA SCD) 2025.1 Database BIOVIA Screening Compounds Directory (BIOVIA SCD) Operating System All supported operating systems Description BIOVIA distributes quarterly updates to licensees of the Screening Compounds Directory (BIOVIA SCD) database. This Technical Note is to inform you about the release of BIOVIA Screening Compounds Directory (BIOVIA SCD) 2025.1. Releases The SCD family of products are BIOVIA Screening Compounds
BIOVIA announces the release of BIOVIA ACD 2025.03 as part of the 2025 Refresh 2 release.
Notification regarding BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.03 Database BIOVIA Available Chemicals Directory (BIOVIA ACD) Operating System All supported operating systems Description BIOVIA distributes monthly updates to licensees of the Available Chemicals Directory (BIOVIA ACD) database. This Technical Note is to inform you about the release of BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.03 Releases The ACD family of products are BIOVIA Available Chemicals
BIOVIA announces the release of BIOVIA Toxicity 2025.1 as part of the 2025 Refresh 2 release.
Notification regarding BIOVIA Toxicity 2025.1 Database BIOVIA Toxicity Operating System All supported operating systems Description BIOVIA distributes quarterly updates to licensees of the Toxicity database. This Technical Note is to inform you about the release of BIOVIA Toxicity 2025.1 Database descriptions are available at: https://www.3ds.com/products-services/biovia/products/scientific-informatics/biovia-databases/ Releases The Toxicity family of products are BIOVIA Toxicity* BIOVIA
CISPro: Can the Container Dispense Transaction Context be edited?
Is it possible to change the value of the Container Dispense Transaction Context property?
CISPro: DisableChemSwAdmin and CAFImport Scheduled Rules Error
If the DisableChemSwAdmin and CAFImport Scheduled Rules are enabled and run then they error. Is this a problem?
CISPro: Can "trailing precision" be stored with Number and Quantities?
In order to indicate precision of a Number or Quantity, the trailing zeros may be included in a measurement, for example: 0.23000 g. Is there a way for CISPro to store this full value, including the trailing zeros, so that the precision of the value is known?
Why is this NotNull filter not working?
Why is C000002 still showing up, even though a 'Part Number NotNull' filter is applied to this view? This is my lab environment.
BIOVIA announces the release of BIOVIA Available Chemicals Directory 2025.02 as part of the 2025 Refresh 1 release.
Notification regarding BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.02 Database BIOVIA Available Chemicals Directory (BIOVIA ACD) Operating System All supported operating systems Description BIOVIA distributes monthly updates to licensees of the Available Chemicals Directory (BIOVIA ACD) database. This Technical Note is to inform you about the release of BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.02 Releases The ACD family of products are BIOVIA Available Chemicals
BIOVIA announces the release of BIOVIA RTECS 2025.1 as part of the 2025 Refresh 1 release.
Notification regarding BIOVIA RTECS 2025.1 Database BIOVIA RTECS Operating System All supported operating systems Description BIOVIA distributes quarterly updates to licensees of the RTECS database. This Technical Note is to inform you about the release of BIOVIA RTECS 2025.1 Database description is available at: https://www.3ds.com/products-services/biovia/products/scientific-informatics/biovia-databases/ Releases The database is provided as two delimited ASCII files, and the RTECS User
Replay of BIOVIA Live 2024 sessions
Dear BIOVIA enthusiasts: We had an offline event of BIOVIA Live 2024 in USA and Europe last year. The sessions are now available online in below event link. https://www.3ds.com/products/biovia/events/biovia-live-2024 I hope this helps for all of you.
BIOVIA announces the release of BIOVIA Toxicity 2024.4 with the release of 2025 Golden.
Notification regarding BIOVIA Toxicity 2024.4 Database BIOVIA Toxicity Operating System All supported operating systems Description BIOVIA distributes quarterly updates to licensees of the Toxicity database. This Technical Note is to inform you about the release of BIOVIA Toxicity 2024.2 Database descriptions are available at: https://www.3ds.com/products-services/biovia/products/scientific-informatics/biovia-databases/ Releases The Toxicity family of products are BIOVIA Toxicity* BIOVIA
BIOVIA announces the release of BIOVIA RTECS 2024.4 as part of the 2025 Golden release.
Notification regarding BIOVIA RTECS 2024.4 Database BIOVIA RTECS Operating System All supported operating systems Description BIOVIA distributes quarterly updates to licensees of the RTECS database. This Technical Note is to inform you about the release of BIOVIA RTECS 2024.4 Database description is available at: https://www.3ds.com/products-services/biovia/products/scientific-informatics/biovia-databases/ Releases The database is provided as two delimited ASCII files, and the RTECS User
BIOVIA announces the release of BIOVIA Screening Compounds Directory 2024.4 With The 2025 Golden release
Notification regarding BIOVIA Screening Compounds Directory (BIOVIA SCD) 2024.4 Database BIOVIA Screening Compounds Directory (BIOVIA SCD) Operating System All supported operating systems Description BIOVIA distributes quarterly updates to licensees of the Screening Compounds Directory (BIOVIA SCD) database. This Technical Note is to inform you about the release of BIOVIA Screening Compounds Directory (BIOVIA SCD) 2024.4. Releases The SCD family of products are BIOVIA Screening Compounds
BIOVIA announces the release of BIOVIA Available Chemicals Directory 2025.01
Notification regarding BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.01 Database BIOVIA Available Chemicals Directory (BIOVIA ACD) Operating System All supported operating systems Description BIOVIA distributes monthly updates to licensees of the Available Chemicals Directory (BIOVIA ACD) database. This Technical Note is to inform you about the release of BIOVIA Available Chemicals Directory (BIOVIA ACD) 2025.01 Releases The ACD family of products are BIOVIA Available Chemicals
BOVIA Direct heads up: ORA-28576 error observed after applying Oracle 19c Release Update 24 (aka 19.24.0.0.0)
ProgramBIOVIA Direct (all versions) Operating SystemAll supported operating systems SummaryBIOVIA has internally observed that after applying Oracle 19c Release Update 24 (aka Oracle 19.24.0.0.0) installed BIOVIA Direct versions may no longer work. Calls to BIOVIA Direct operators, functions and procedures then fail with the Oracle error ORA-28576: lost RPC connection to external procedure agent. The problem apparently only occurs with a small number of patch installations. Linux and Windows
How to reset Workbook Experiments That Are Stuck in a Workflow Stage Using Pipeline Pilot
Hi Team, How to reset Workbook Experiments That Are Stuck in a Workflow Stage with the help of Pipeline Pilot.