Introduction to ENOVIA Issue Management (CSV) | Webinar Replay

Thank you to everyone who joined us live for the ENOVIA to the MAX: Introduction to ENOVIA Issue Management webinar on February 12! The replay is available for your viewing below. 

Webinar Highlights:

Effective documentation and resolution of issues in CAD and non-CAD objects during the early stages of product development are essential for minimizing costs and accelerating time to market. During this webinar, we explored how to raise issues efficiently, assign responsibilities, track changes, and stay informed throughout the resolution process—all while ensuring real-time traceability for all stakeholders. This webinar content is ideal for all individuals within the organization who need the capability to raise work-related issues or address concerns on behalf of others, such as documentation specialists, product managers, designers, product reviewers, and customer relations teams.

Agenda Highlights:

  • An Overview of Business Challenges that you may encounter, such as inefficient issue tracking, costly issue resolution and lack of communication amongst teams; presented by @ND. Also, an introduction into the ENOVIA Issue Management solution.
  • Deep Dive into the ENOVIA Issue Management solution with live demonstrations from @PR.
  • How to leverage the Information Intelligence to make the right decision at the right time, presented by @RM
  • Interactive Q&A Session with our speakers and guests, @VK & @LA.

Webinar Replay:

Watch Now! 

 

The Presentation (PDF format):

 

Questions?

During the webinar, we conducted a live Q&A session. Below are the questions and answers. Questions answered with 'This question was answered live.' can be found in the replay. If you have any additional questions, please leave a comment below, and our presenters will respond to you. ⬇️

QuestionAnswer
Can we direct a post in 3DSwym at a user group, as well as an individual?If you are referring to the ability to Share a post with User or User Group, then it is possible.
Possible to explore more about applicable configuration on Issue mgmt.- Approval Enforcement?

Approvals can be configured between states and people from the membership of Issue can be designated to approve it

 

In the PARAM console, you can select which transitions need approval and who can approve it

Can we raise a change request from issue?This is part of our target along with Task but not available yet.
Can DELMIA MACHINING Simulations be reviewed similarly within the context of ISSUE Management?No, there is no object for Machining simulations.
Is Investigation object type also included in Issue mgmt in 2025x latest releaseInvestigation Request can be added as Resolved By to Issue
Do Issues get automatically promoted to completed after a Change Action is completed?Actually, the Issue approvers will have to check if what has been resolved fix the issue. Therefore, would it be relevant to automatically promote to Completed?
Possible to mention more about applicable configuration on Issue mgmt.- Approval Enforcement?This question was answered live.
Is the tool to compare geometry included into PCS?Yes, Compare app is available with CSV Collaborative Industry Innovator role
Is there a mobile phone application to document and share the initial problem?The Issue Management app can be used on mobile as web app but not native mobile app.
does these 3DSwym posts controls IPEC rules as well in actual scenarios? since it can contain information about CAD design and technical info.Post are in communities with members assigned to control who has access to the information. Not sure I've got your point.
Can we move to the approval step immediately after creating the issue? Can we create a change action after it is approved?

Nominal process will be to do a first triage of Issue before creating a Change Action.

 

The Approval of Issue is when all the required implementation to resolve the problem is done. So the CA creation normally happens after triage, but before Approval

Any idea on which version this feature will be available?All capabilities demonstrated today are available in 25x GA and some of these features are core capabilities that have been available for multiple releases now. Please confirm if there is a specific feature you are interested in
Sorry cannot edit my comment. I meant in terms of feature availability for going from issue to creating a change requestCreate a Change Request from Issue will be coming up, it is not available today. Today we allow only create Change Action
The product added on the CA was released, then when designer picked it up, the product was In work (rev B). Was the revisioning been done via CA or by the Leader (through CLM) so that the designer can pick it up?

Either approach is possible depending on how you want to integrate with Change process. 

 

If you want a strict traceability then revise can also be triggered by Change or user can create the new revision and use CA to release the new revision

 

The process is flexible to support different customer usage patterns

There are 3 different issues reported for seat assembly. all the issues are resolved following the method.  I am part of 2 issues only. third issue is not related to me. Can I search all three issues related to seat after 6 months to review history?If you have visibility to the Issue, then you can see them all 6 months later, even if you are not directly part of it
Will In-service support be available on-premise?All process can be addressed ON cloud depending on your specific needs. We also have technology to build on demand data perspective such as In service support on premise. Cloud technologies and On prem data science technologies are different but allow to answer the same needs. My answer is yes, this is possible to address the topic on-premise
Can we see the issue objects in the Project management Dashboard?This question was answered live.
For Issue Intelligence: I see that the demo was on Netvibes-Data Perspective, how about the utilization of the apps Enovia Issue Intelligence? What is the relation between the Netvibes apps and the Enovia Issue Intelligence apps, since Enovia Issue Intelligence also show the analytics of the issue kind of similar to NETVIBES apps? Can you explain the distinction between NETVIBES and ENOVIA Issues Intelligence?Issue intelligence is the historical NETVIBES application out of the bow to monitor issues (in general) on premise. Data perspectives are made using NETVIBES roles to build your own data perspective to address your specific use case. It is not out of the box and it allows flexibility than an Out of the box app (as issue intelligence is). ENOVIA might provide issue data consolidation. NETVIBES is going step further for cross data, multi-source analyses, 360 views, Machine learning (based on onthologies , numerical, etc...
How can we access today's recording?The replay will be available in the ENOVIA User Community. Please join here for updates: go.3ds.com/euc
Are these assignments (for example for the designer to change the product) added in Task Management widget as well?The assignments are not in Task Management currently.
In the markers during demonstration phase, there are 3 colors. Red is for issue which is waiting for approval, green is for the approved ones. I don't know the use of white marker which I see on rear wheel.The pin colors are currently based on maturity.
If the issue were related to the supply chain, such as a supplier could not supply key component on time, would you use Issue Mgt to manage that...... or a different Enovia role?This question was answered live.
Any plan to create issue directly from swym community and swym post would be automatically attached to issueThis question was answered live.
Nice presentation with key full circle examples.   Will recording or something similar be available to share with my decision markers?The PDF version of this presentation is in the wiki in the ENOVIA User Community.
Is that possible to link issues from Enovia to change management in SAP?This question was answered live.
How issue in 3DEXPERIENCE allows to deal with Deviation requests and scrap  in quality management?Need to understand the UC better to provide a solution mapping.