Please follow the steps below to perform a clean reinstallation of the DraftSight® software. Please note, these steps should only be followed by a suitably qualified person. Incorrectly deleting the wrong folder will cause issue with other applications.
1) Delete "/Applications/DraftSight" to uninstall DraftSight.
2) Check if the following folders are present and rename them to “DraftSight_old”
a) /Users/[USERNAME]/Library/Preferences/DraftSight
b) /Users/Shared/DraftSight
c) /Users/[USERNAME]/Library/Application Support/Dassault Systemes/DraftSight
d) /Users/[USERNAME]/Documents/DraftSight_root_autosave
3) DraftSight license information is stored here:
~/Library/Preferences/Flexnet Publisher
Rename this folder to Flexnet_old.
4) Rename each of these folders by adding the extension “…old”
a)/Users/[USERNAME]/Library/Preferences/com.3ds.draftsight.plist
b)/Users/[USERNAME]/Library/Preferences/com.dassault-systemes.DraftSight.plist
c)/Users/[USERNAME]/Library/Preferences/com.swactivation.K2.plist
d)/Users/[USERNAME]/Library/Preferences/DraftSight'
5) Browse to the location : '/Users/ [username]/Library/Saved Application State' and rename the folder 'com.3ds.draftsight.savedState‘ to ‘com.3ds.draftsight.savedState_old’
6) Now download "DraftSight.pkg" file from https://www.3ds.com/products-services/draftsight-cad-software/download-draftsight/?wockw=Draftsight and reinstall DraftSight using the serial number provided on your purchase receipt.
