Hi,

I just installed Abaqus Student Version on an Windows 8.1 laptop with Intel i5 processor, 6GB RAM and no graphics card.  When running the installation verification script I received the following error:

Abaqus/CAE
...ERROR
Abaqus did not complete successfully.
Please see CAE.log for details.
Turning off hardware acceleration may correct the problem. For more information see QA00000009378 in the 3DS Knowledge Base.

I can't find anything called QA00000009378 in the knowledge base so am not sure what to do.  I dug around on the internet and found the following:

Windows platforms

There are two ways to disable hardware acceleration on Windows platforms:

• Add the parameter abaqus_no_hardware_acceleration=ON to the Abaqus environment file; or

• Create a system environment variable using the following command:

  set Abaqus_NO_HARDWARE_ACCELERATION=1

I modified the environmental file and when I try launching CAE I get a dialog box with  the following error:

SMACaeKMainSE has stopped workiing

I've found I can run simulations via command line and a text input file, which tells me the analysis module(s) are correctly working.  I just can't use the graphics modules (CAE, Viewer).

 Suggestions?