Hi,

I am new to draftsight even though I installed it back in 2014 I only used properly for the first time last week now my problem is that it wont let me in. I have uninstalled and re-installed the latest version and still unable to access. would really appreciate some help in trying to figure this out.

the process goes like this.

1. double click on desktop shortcut
2. draftsight activation dialog box appears - "....... number of days remaining: 0  I then click on activate now.
3.  reactivation dialog box appears - I fill in the info - email, industry and so on (I have tried several emails) sometimes the email line changes colour to red depending on what email I use??
4. I then click on reactivate button
5. attention dialog box appears - "please reactivate the product to continue using it" it then has a check box under it (unchecked) with the words "Edit draftsight proxy setting"
6. if I tick the box and click ok then another dialog box appear "proxy authentication required"  proxy settings as follows

proxy type : no proxy (has the option via drop down box to select different proxy type)

host: (field blank)

Port: 0

User: (field blank)

Password: (field blank)

Ok or cancel button. I click on ok button as I don't have any idea what these settings do?? it looks like draftsight is about to open as the draftsight screen appear full size for 1-2 seconds then disappears and then im back to my desktop.

OR

6. just click on ok without touch prxy setting box, the same thing happens - it looks like draftsight is about to open as the draftsight screen appear full size for 1-2 seconds then disappears and then im back to my desktop.

I have no idea what the problems is. I have basic knowledge of a pc so tried uninstalling and then reinstalling which didn't help.

Any help would hugely appreciated

Thanks

Ben