draftsite 2015 is not showing ANY image files in modelspace after update

All of my image files are not visible in model space only paperspace. I have searched for a solution both on the iquestions and the internet.. Basically I refreshed my DELL laptop which is running windows 8.1 and lost all my programs and had to reinstall. This is where the problem started. It only shows the boundary. Since then I have updated my graphics driver, renamed the old draftsite directories to "draftsite.old", installed clean verion of draftsite, made sure the "clipping" option for the image was set to "off". This happens whether the image is pulled in as a block, attached as a reference, imported as an object..does not matter.. Does anyone have a similar problem as all the current fixes are not working? I am at my wits end.