SolidWorks xDesign for Students Certification is not accesible

I'm trying to start my training process on 3D experience Edu platform but it was showing that "content is not accessible to you, Kindly contact your admin. This tab was opened from 3d experience platform and logged in with my 3d experience id, still I'm not getting any access. Can any one suggest how to resolve the issue. I have been trying to resolve issue through technicians by raising tickets still issue was not resolved

 

Edu EduSpace Accessing Learning Content SOLIDWORKS Cloud