Problem with start CATIA

Hi everyone! Do you what is the problem? I already downoalded everything what i need, 3d Experience Launcher, made a shortcut on my desktop and when i want to start an app i get an incident report manager message. After this message everything turn off, and it reapeats every time.

Edu ​​​​​​​3DEXPERIENCE CATIA ​​​​​​​Launch Issue ​​​​​​​