A co-worker of mine is having problems when launching Part Design. He is new to 3DX, and downloaded Part Design just a few days ago. He still haven't got the program up and running, because it keeps crashing when launched (see picture below). "(Svarer ikke)" means "Not responding" by the way.

Edu ​​​​​​​3DEXPERIENCE ​​​​​​​




Any ideas on what the problem might be?