Not given access to right "Collaborative Designer" Role

This is a follow-up question to a follow-up question. My team and I really need to use the SolidWorks connector for our project, however we haven't been given access to the right role for it. We have the "Collaborative Industry Innovator" role but not the "Collaborative Designer" role. I asked for access to this role before however we were given access to the wrong roles; instead of the "Collaborative Designer" role we were given access to the "Collaborative 3DExperience Engineer" and "3DExperience Engineer" Roles. We really need this role can we please get access to the right one? Maybe the "Project Collaborator" role will work as well however I do not know for certain.


3DEXPERIENCE Platform ​​​​​​​3D Roles ​​​​​​​Edu ​​​​​​​