Bugs with reinstalling

With my SolidWorks, when I tried to reinstall SolidWorks 2023, the 3D passport Login was blank, as shown in the image above. Additionally, when I try to close the app, the error message above appears. The only way I got it to close was through task manager. This error occurs every time I reinstall solid works 2023. can someone please help me reinstall solid works without this bug?

Edu SOLIDWORKS