Access Denied Issue

I’ve created my 3DEXPERIENCE ID using my email, followed all the steps as mentioned in the official AAKRUTI YouTube video, and even received the validation link.

However, every time I click on the link to validate my ID, I get an “Access Denied” error on the platform.

We even tried registering again with a different college ID, but the same issue keeps happening. We tried mailing Aakruti's Helpcentre several times, but haven't received a response till now. 

Has anyone else faced this issue and managed to solve it?

 

 

Edu 3DEXPERIENCE