Update June 2, 11AM PDT / 2PM EDT / 8PM CEST: We have implemented fixes for these issues. If you previously saw one of these errors, could you please try again and let us know whether you are able to purchase successfully or still see the error (if so which one)?

We have received many reports of the following errors when purchasing 3DEXPERIENCE SOLIDWORKS for Makers:

"Unable to save the cart. Please contact the support if this error persists."

"Unable to proceed to payment. Please contact the support if this error persists."

“It seems like a previous order is still being processed. Please wait a moment and try again."

Thanks to those who provided these images.

We are currently working to resolve these errors. We apologize for the inconvenience and appreciate your patience.