Users of the 3DEXPERIENCE platform SaaS on Public Cloud in all regions were not able to access and use their 3DEXPERIENCE platform SaaS at the following date & time: April 7th, 2025 from 14:02 UTC until 21:30 UTC

Symptom: Users were not able to access the 3DEXPERIENCE platform Services.
 

The incident has been fixed: Services are now up & running. 

We sincerely apologize for the inconvenience.