Dear Users,
As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE Platform.
| Platform Impacted | ACADEMIA platform |
| How it Affects You | During this maintenance period there will be downtime on all services following the execution schedule below Be sure to save your documents on the platform before the beginning of maintenance. |
Regions affected by update |
|
Current Platform Status* EUROPE (UTC +2): 04:00 to 18:00 on Saturday, July 20th INDIA (UTC +5.30): 07:30 to 21:30 on Saturday, July 20th SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, July 20th to 00:00 on Sunday, July 21st KOREA / JAPAN (UTC +9): 11:00 on Saturday, July 20th to 01:00 on Sunday, July 21st AUSTRALIA (UTC +10): 12:00 on Saturday, July 20th to 02:00 on Sunday, July 21st US-EAST (UTC -4): 22:00 on Friday, July 19th to 12:00 on Saturday, July 20th US-WEST (UTC -7): 19:00 on Friday, July 19th to 09:00 on Saturday, July 20th |
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE Live status
Post Update Actions
Update your Desktop Apps and Open Apps to discover new features**
You have four weeks to update Desktop Apps (until August 17th)
This update is mandatory and will be required to launch Desktop Apps after August 18th.
Along with the Apps update, a new version of the 3DEXPERIENCE Launcher will be made available.
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.
Prepare for the upgrade
- Review the 3DEXPERIENCE Platform on cloud upgrade guide here
- Discover what's new in 3DEXPERIENCE platform R2024x FD03 here
- Click here for tips to improve Native Apps installation
- Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any questions or need help, you can contact us We are here 24/7 and are happy to help.
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
