Functional Value
Access and Explore a pre-configured Tracked Topic, Social Analytics and Text editor apps built by the Social Business Analyst role :
-Tracked Topic : Read, Share and give your opinion on all relevant articles
-Social Analytics : Drill-Down on all the charts, Explore the data to better Understand and Discover insights
User Experience Value
- Make insight-driven business decisions using dashboards provided by Social business Analyst: trends gathering, market listening, competitive intelligence.
- Understand Market opportunities to develop the right products.
- Collect customers’ desires to make intelligent choices to enhance the products and win against competition
- Leverage web unstructured social data to get real time understanding of market trends and opportunities
- Identify weak signals and stay ahead of competition