There are problems with the new weld bead feature. My local VAR requested that I send through an Rx. I said I had and he replied there was no video attached. I redid the Rx and found again there was no video generated.

So now I've got a bug and a bug in the thing used to help fix the bug. The VAR has a website for logging tickets. They've encouraged us to use this over the years instead of just ringing up. I've started using it and found that no one was responding to the updates of my comments on their website. Apparently the facilty that notifies the VAR that comments have been updated doesn't work.

So now I the user have to report a bug in SolidWorks through an Rx that doesn't work and I have to ring my VAR everytime I add a comment to their website regarding my ticket because their website is not working.