I am posting this small rant with the intent of informing SW of a practice that is unhelpful and counterproductive, IMO.
Currently, my company uses SW for their mechanical engineering designs and Autocad for 2D schematics and wire diagrams. I am an EE, and all I do is 2D design. I have had no previous experience with SW.
In anticipation of an rumored switch from Autocad to SW for the electrical engineers, I requested information from SW for an evaluation (or demo) of their 2D/electrical schematic design software. I just wanted a download link.
Large mistake on my part. I assumed that since Autodesk provides a simple download for evaluating their products, SW would do the same.
Wrong.
Instead,
I was passed to a local salesman (and seperate company) to brow-beat me into providing information about my work and employer. As I explained to the consultant, I am not in the decision-making chain and will not divulge my company's name. I don't need to get 💩 from management for overstepping just because I was curious and wanted a leg up on a new software package. It's not any of your business. If I wanted to buy the product, I know how. I could have contacted a sales consultant directly. But I did not.
To be honest, if I were in the decision-making chain this would be an indicator to me of your priorities.
Sell before service.
Unimpressive.
