Retreiving a saved file in Epdm

Hi Everyone,

We use Solid Works with the Epdm Vault. Yesterday we were working on a file and saving it every 10 minutes. There was an error message and the user then clicked "get latest version". The file then appeared as a blank sheet with the day's work wiped out. We were told by our VAR that fileing does nothing and the only way to save your work is to "check in" the file. This seams wrong to me. Can you verify this or tell me how to retreive the file that has been saved?

Thank you,

Jon

SolidworksSolidworks Pdm enterprise Pdm