We just upgraded to SolidWorks 2024 SP5.0

We are having new problem in this version resetting the Windows Registry back to Out of the Box fresh install settings. When we do this in this version, we are loosing some menus like the gear icon on the upper menu bar.  I'm not sure how to get this back or why we are having this problem.  See screenshot 1 for missing gear icon.

In previous version we could rename (SolidWorks 2024_old) the the two primary registry keys in Current user and local machine.  Solidworks on start up would write a clean out of the box version of the settings on software startup.

Has anyone else seen this problem or have any idea how to fix the issues?