Hi everyone,

My company have started to use EPDM, but when test, I found that Pro/E files can't change state.

e.g. When Check in/Check out a .prt or .drw file, it will popup a warning "The file-format plugin cannot handle this file because there is a component missing".

But solidworks file or .dwg files is all OK. I wonder why?

Is anybody aware of this issue. What can i do for That?

It looks My EPDM may not install correctly?

oops, software version: Prp/E 5.0 M020;  EPDM 2011;

----updates----

1,upload warning screenshot

2,Maybe SW Knowledge Base already have this in discussion. But i cann't open the threads there(oversea sites are not easy to open in China), could anyone can help to check for me?

open https://customercenter.solidworks.com/SWSearch/, and input "transition pro/e" for search, discussion threads may in the bottom, and with titile "What can cause the error "Could not perform transition on file xyz. No matching plug in" when transitioning a Pro/ENGINEER® file with a variable update?"

updates @ 14:30 am.

I have test the item2, which discussed in KB, solustion is to import few key values into registry. But IT DOES NOT WORK.

I am going on to found other ways.

消息编辑者为：Clark Lin

Solution Updates @ May 26

Hi all, My Issue have be solved.I have got reply from USA, they have found the reason and give a solution.  It cause by the environment variables PRO_COMM_MSG_EXE and PDMWE_PROE_START were not be added to system environment.

If you have the same error with me, you can resolve it by the following steps:

1, Make sure Pro/E is installed properly, and get the install location.

2, Go to Start Menu, right click on ‘Computer’ and select ‘Properties’ -> Click on ‘Advanced System Settings’ ->Click on ‘Environment Variables’.

3. Add below two variables in System environment.

a, PDMWE_PROE_START

    d:\Program Files\proeWildfire 5.0\bin\proe.exe    -  You should change the value in accord with your Pro/e install location.

b. PRO_COMM_MSG_EXE

    d:\Program Files\proeWildfire 5.0\x86e_win64\obj\pro_comm_msg.exe -  You should change the value in accord with your Pro/e install location.

4, Reboot your machine. It is done.