Insufficient memory error+Excel2010 error

Hi I am IT helpdesk person and one of our customer having this problem:

"I was working on a copy of the Isolation Valve and with the design table. But the last time I tried to open the design table and error said "Insufficient memory to perform operation." and then another error saying "Unable to open design table using Excel 2010." I closed Solidworks and opened it back up, but I still get the error message. I am pretty much unable to work on this part since I need to use the design table to do so."

I am using solidworks2012 standard SP3.0(upgraded recently from SW2011 SP4)

I have already tried Microsoft office repair but didnt work

any suggestions will be greatly appreciated

SolidworksConfigurations design Tables