Import Failed with Visualize | Dassault Systèmes®

AB 2025-04-27

I've been trying to render an animation of a few motion studies of assemblies. The first one worked absolutely fine, but the second assembly keeps failing when I try to import into Visualize (with the Export Advanced command from the Visualize plugin menu).

The error looks like this:

The log file that the message refers to includes these messages (I've picked out the ones that seem most pertinent but can share the full log if that's helpful):

15510   INFO  Long Job                   LImporter.SolidWorksDLImporter: Opening D:\al\insync\cgtk_al\Metalwork\Drawings\JapaneseJoineryDrawings\OtoshiKama\OtoshiKama-Assy.SLDASM...
15578   WARN  Long Job                   LImporter.SolidWorksDLImporter: No scene/Environment found! Substituting default scene "3 point beige / softbox".
15587   INFO  Long Job                   LImporter.SolidWorksDLImporter: Processing animation "Motion Study 1" (8 samples per second).
15587   INFO  Long Job                   LImporter.SolidWorksDLImporter: Processing component "OtoshiKama-TeePart-1@OtoshiKama-Assy@Default".
15600   INFO  Long Job                   LImporter.SolidWorksDLImporter: Processing component "OtoshiKama-BasePart-1@OtoshiKama-Assy@Default".
15619   ERROR Main Application                 Manage.DataModelImporter: Importer exception: 
System.IO.FileLoadException: Can't animate color on unknown material type Bunkspeed.Exchange.Scene.Types.Materials.DsPBRMaterialData
File name: 'D:\al\insync\cgtk_al\Metalwork\Drawings\JapaneseJoineryDrawings\OtoshiKama\OtoshiKama-Assy.SLDASM' ---> System.ArgumentException: Can't animate color on unknown material type Bunkspeed.Exchange.Scene.Types.Materials.DsPBRMaterialData
   at AddColorAnimToMaterial(SortedDictionary`2 keyframes, MaterialData mat, String animName)
   at Bunkspeed.ImportExport.SolidWorks.SolidWorksDLImporter.SolidWorksDLImporter.ProcessAnimComponentVisuTrans(XmlNode componentXmlNode, SceneNode compNode, String animName)
   at Bunkspeed.ImportExport.SolidWorks.SolidWorksDLImporter.SolidWorksDLImporter.ProcessAnimationNode(XmlNode animationNode)

Then a bit later on there's a message rather unhelpfully telling me to see "{0}" for details.

15625   INFO  Main Application              Notifications.Notifications: Import Failed. Please see {0} for details. log file OK Bunkspeed.Common.Interfaces.UI.NotificationTypeBase

The issue seems to be related to the Wood texture applied to the three parts in the assembly. If I remove the appearance from all the parts, then I can import into Visualize without any issue. As soon as I apply a Wood texture to any of the parts then I get the error above.

The wood textures I'm using on the three parts are the exact same ones I'm using on the other assembly (which works): Unfinished Walnut 2D, Unfinished Pine and Unfinished Maple 2D.

Can anyone help me figure out why Visualize is rejecting this model?