Since our rollout on Monday, we've issued 75 part number (through Serial Number generation) but 26 of them do not have any files in the vault associated with them.  For some reason we are burning 35% of our part nubmers without making files.

Can anyone suggest what user actions may be causing this?  I can't watch them all and see exactly what they are doing, but I know that when I follow the procedures I outlined to them, this never happens to me.

There's a hole in my system somewhere that I need to plug.  Can anyone point to a possible cause of this hole.?