"403 Forbidden" msg when I attempt to access "Enhancement Requests" on the SW website.

I have already reviewed this with our IT man and was informed that the issue is on SW's end and not our firewall.

When I try to access the "Enhancement Requests" on the SW website, I get this:

Is the ER site down?  I've been trying to get in since last week but cannot.  Or has the ER submission process changed?  Do I need to go through my VAR for ERs?

SolidworksGeneral