Any help please!!!

Guys, im really confused.....i applied to use this 3DEXPERIENCE to use the Solid-works as it was advertised as an Always On through my Uni. I have followed the emails and activation emails verbatim and has no idea how to access the app? I have clicked on the compass and found what i believe are Solid work app but i cannot access them(it won't select)? Maybe its me but im finding this whole platform not very user friendly??Any help is appreciated!!!Regards Matty