The executable pre.exe aborted with system error code 529697949

Dear Abaqus support team and users,

I am using Abaqus/CAE Student Edition 2017, Win7 x64, 16Gb ram

I am not able to submit jobs in the software, it gives the message:

"Error in job beam2dbending: The executable pre.exe aborted with system error code 529697949. Please check the .dat, .msg, and .sta files for error messages if the files exist. If there are no error messages and you cannot resolve the problem, please run the command "abaqus job=support information=support" to report and save your system information. Use the same command to run Abaqus that you used when the problem occurred. Please contact your local Abaqus support office and send them the input file, the file support.log which you just created, the executable name, and the error code.
Job beam2dbending aborted due to errors."


In Temp folder there's no dat, .msg, and .sta files.


LOG file:

Run pre.exe
*** OS ERROR CODE: 11001: HOST UNKNOWN.


*** Error: pre.exe / rank 0 / thread 0 encounted an in KERNELBASE.dll (code 3765269347) (code 11001)

KERNELBASE.dll RaiseException
MSVCR110.dll CxxThrowException
ABQSMAAbuBasicUtils.dll nex_PrimException::Propagate
ABQSMAAspCommunications.dll csp_NetworkException::throwNetworkException
ABQSMAAspCommunications.dll csp_Host::set
ABQSMAAspCommunications.dll csp_Host::csp_Host
ABQSMAAspCommunications.dll csp_IpAddress::csp_IpAddress
ABQSMAAspCommunications.dll ipm_DirectMechanism::Initialize
ABQSMAAspCommunications.dll ipm_MessageTransmit::InitializeMechanism
pre.exe ???
pre.exe ???
pre.exe BasicLicenser::GetIdType
kernel32.dll BaseThreadInitThunk
ntdll.dll RtlUserThreadStart

31.03.2018 1:44:48
Abaqus Error: The executable pre.exe
aborted with system error code 529697949.


Please let me know if anyone has dealed with this problem before. Thank you!