Abaqus student edition download issue

Hi - after I downloaded the student edition of Abaqus, I try to run Abaqus CAE and get the following error, "Abaqus/CAE Kernel exited with an error." I am running Windows 10 on a 64-bit system. I have run previous versions of the student edition before on other computers, but I can't seem to get the 2017 edition to run on this computer. Any ideas on how to fix this? Thanks. - JS