ABAQUS restart error

I am working with a researcher that is trying to restart an ABAQUS job from where it left off after it reached the time limit for our cluster.  When they submit the restart job, they get the following:

Traceback (most recent call last):
 File "SMAPylModules/SMAPylDriverPy.m/src/analysis.py", line 1767, in
 File "SMAPylModules/SMAPylDriverPy.m/src/analysis.py", line 1239, in run
 File "SMAPylModules/SMAPylDriverPy.m/src/analysis.py", line 389, in _scanRestartOrImport
 File "SMAPylModules/SMAPylDriverPy.m/src/driverOdbScan.py", line 20, in scan
 File "SMAPylModules/SMAPylDriverPy.m/src/odbPyAccess.py", line 141, in __init__
 File "SMAPylModules/SMAPylDriverPy.m/src/odbPyAccess.py", line 95, in __init__
 File "SMAPylModules/SMAPylDriverPy.m/src/symbolicConstants.py", line 92, in __new__
ValueError: SymbolicConstant name '\\xcc\\x19\\x17\\xb2US_STANDARD' may only contain upper case, digit or underscore
 

I am guessing there is something in the odb file that it doesn't like and the US_STANDARD is actually the end of ABAQUS_STANDARD.  Is there a way to get past this?  They have tried starting their job from the beginning again and we still end up in the same situation.

Any ideas?