Abaqus 2022 - I can't use all logical processors

Hi,

I hope all is well.

I am running an explicit analysis in Abaqus 2022 on a server with 2 sockets, 12 cores and 24 logical processors. The OS is Windows Server 2019 Standard.  

Despite having 24 logical processors, Abaqus restricts me to using only 12 processors when configuring parallelization. I assumed that the processors specified in the configuration are logical processors, and hence, I should be able to utilize all 24. However, as shown in the attached image, this limitation causes my simulation to use only about 50% of the available processing power, significantly increasing simulation times.

I used the wmic command and the system seems to recognize the 24 logical processors:

wmic cpu get deviceid, name, numberofcores, numberoflogicalprocessors
DeviceID  Name                                      NumberOfCores  NumberOfLogicalProcessors
CPU0      Intel(R) Xeon(R) Gold 6128 CPU @ 3.40GHz  6              12
CPU1      Intel(R) Xeon(R) Gold 6128 CPU @ 3.40GHz  6              12

It looks like Abaqus is not letting me use both sockets at the same time. I tried finding a license file with configuration information but I did not find a file with a parameter that configures the logical processors number. 

Could you please help me?

Thank you very much.