3DOrchestrate has not completed initialization / failed to launch ext server

Hi all,

We are having multiple issues(since 2024x) on Prem on all workstations when clicking Simulate in Functional Gen design app  . The error pointed to 3DOrchestrate, which was not set up before. 

 

After we installed 3DOrchestrate server, based on DS documentation, the error message changed but still remained. Also the option to run on Server is not available. See attached print screens. 

 

Anyone else encountered this issue? any suggestions?

 

Many thanks,

Michael