Unable to Access Quality Manager Role Applications

Hello , 

I want to work on the Quality Manager role. I created a one user. I defined QUM, IFW, CSV, CCM licenses to the user but I cannot access the 3DSpace and 3DDashboard applications. 

The error message is as follows :
"The requested widget does not exist. Please contact your system administrator."

This error message occurs on both R2020x On Premise& R2021x On Premise.

I request your support in this subject..

Thanks.