Transposed titles in CSV output from Product Release Engineer XEN

My Titles in CSV output are getting transposed. For instance "SCREW, M20 x 60, HEX" gets outputted as " HEX, SCREW, M20 x 60". This error only occurs on some titles, not all. It's not only with titles that contain commas as other comma containing titles are fine. I first thought it was an Excel problem with the CSV import. However, looking at the CSV directly with a text editor shows it's being exported from XEN like this. I'm finding it hard to believe a bug of this magnitude would get past quality checks...but I don't know what else to call it. Any ideas? Very disappointed.