Print window will not display; sometimes crashes DS

I have a user who cannot print from DS. When she clicks File->Print it just hangs there and sometimes crashes. I have uninstalled/reinstalled DS and all printers and have taken the time to search this forum for existing questions and have followed those suggestions but I still cannot get it to print. I can print from all other software and the printers are acting normally. It is definately a DS problem.

Again, i have uninstalled, deleted all folders on the computer for DS and registry keys, and reinstalled. Something is causing DS to hang and/or crash when the print window is being displayed.


When i try -Print and go thru the advanced print command thing it prints.  go figure.

Windows 7 64 bit

Please help

Cody