not working serial nr

Hi there,I just duyed a standard license. I unistalled the old draftsight and downloaded the new one - just for the case. during the activation process - adding the serial number - program shows me this message "Activation transaction failed: Serial number is not entitled to DraftSight 2019. Please contact your reseller. (3/0)" . License os payed, I have got the mail with all those numbers but wont work. Is there a solution please?? thx