New download will not start

I previously had Draftsight on this computer, replaced SATA drive with SSD, downloaded my legal copy of Windows 10 with all recent updates, downloaded Draftsight through Chrome, clicked new icon, asked for activation, filled out completely, it tried to start program for one second and shut down, never opened, repeated three times, tried to report a problem through my DS account and that failed. Please help. I want to get back to work.