lose image when inserting Raster Image

i have draftsight 2015 x64 and when i try to insert a raster image jpeg all i end up with is the border and coloured squares in the image. The image is correct right up to the dialogue box but then falls over after inserting. I have been using Draftsight fo nearly 12 months and have loved it. I have tried renaming the profile xml but no difference. any help would be great