Inquary for Draftsight No open

I am user of your product Draftsight.

I have the following Error when I am starting up the draftsight.

I can not use this software.

How can I resolve this issue?

Could you please give me some advice?

I kindly ask for your answer. 

【Crash log】

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DraftSight

19.2.0.3115

FxCrashRpt.dll

crashdump.dmp

3

crashinfo.xml

4