I am not receiving activation code DrafSight for email [mountain lion 10.8.3]

Dear Support DrafSight,

"I am not receiving activation code DrafSight for email" for iMAC 27" 64-bits on mountain lion 10.8.3 in 23 days expires.

Nothing has come to the junk email folder

Assistance provided below does not help for me!!. I need a solution.

I have downloaded a version for Mac (Montain Lion), and I can not activate it.

My email is : lalvarez@harmattansolutions.com

Sector: Energy

Country: Spain Title:

Mechanical engineer

Best regards,

Leopoldo Álvarez

 
To Submitter07/12/2013 02:48:30PM
.

Message History:

 
To Submitter07/12/2013 02:40:47PM
Dear DraftSight User, Thank you for contacting the DraftSight Technical Support team, which provides Technical Support to DraftSight Premium paying customers via email, phone and screen sharing sessions. As a support option for users of DraftSight’s free version, we offer access to the DraftSight online community (registration/login required at https://iam.3ds.com/service/social/). The community is a great resource to get up-to-date information and answers to questions you may have. It also offers an abundance of training tutorials, videos and webinars, plus free support from experienced Technical Support Engineers and DraftSight users by searching iQuestions. To address your specific challenge, we found the following page in the community that may contain information you need to help resolve this issue: https://swym.3ds.com/#post:1291. For more additional information, we recommend viewing the following learning videos on YouTube’s DraftSight Channel: http://www.youtube.com/user/DraftSight#g/u To learn more about DraftSight’s support options, please check our Premium Services page at http://www.3ds.com/products/draftsight/services/ Kind regards, The DraftSight Support team
 
From SubmitterStatus: Draft > Front-End Analysis07/12/2013 11:44:39AM
I am not receiving activation code DrafSight for email... My email is : lalvarez@harmattansolutions.com Sector: Energy Country: Spain Title: Mechanical engineer Best regards, Leopoldo Alvarez

Kind Regards, Draftsight Support Team https://swym.3ds.com/DraftSight

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