I want to first state, that I am completely appalled by the terrible customer service of DraftSight support. I have now sent 3 emails to DraftSight.Professional.Online@3ds.com with our company name, my name, license number, etc, and trying to get the activation issue corrected, so that we can actually USE the software we paid for. Our old PC with DraftSight died, so there was not a way for us to de-activate the license on that machine. We purchased a new computer last week and after installing DraftSight, we are not able to get it activated. I emailed DraftSight.Professional.Online@3ds.com with ALL of the requested information and the issue. I received the initial automated response that states they received the message. However, I have YET to hear anything back since that time. It has now been over a week since we have been able to use our software, and I have emailed DraftSight.Professional.Online@3ds.com 3 times, trying to find out what is going on.

NO RESPONSE WHAT-SO-EVER.

If this is not resolved ASAP AND we are compensated somehow for your lack of support, we will not be renewing, and simply going with AutoCAD LT. At least they have great support from my expierience.