Hi,
Responded to the issue below a couple of weeks ago. How do I get followup from the support team?
https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/community/swym:prd:R1132100503382:community:51?content=swym:prd:R1132100503382:qnaquestion:y-nHp49PT8yIgS3P6_8-bg