Failed to start DraftSight Professional trial error: 3

I'm trying to install DraftSight Pro on a users computer but I keep receiving the message in the title.

I've installed it on my system with no problems I've renamed the SWActivation entry in the registry but no luck.

I've uninstalled and re-installed the program but no luck. Sad thing is we are trying to decide how many seats to buy 

but at this point we are unable to test it to find out.