DraftSight Support page not working

Hi,

I'm trying to create a support ticket to DraftSight but the support page prompts:

Not Found

The requested URL was not found on this server.

 

https://www.draftsight.com/casservice?destination=/support/request-form&ticket=ST-43128534-jmwPKpabEYgwmsa3TDcs-cas

 

Also, using emails such as: draftsight.standard.online@3ds.com

will return with a message that this email is not monitored anymore and submit an SR (which is not possible due to receiving 'Not found')