draftsight crashes when i try to attach any drawing

i keep getting  a fatal crash error when i try to upload an xref image to georeference my drawing. it happens every time and i am unable to do anything about it. i am using windows 10 and have only recently got draftsight to work as i also had the activation problem many others on these forums are experiencing at the moment. i have tried the hotfix but it has said i do not have any draftsight installed that would need this patch and it has not modified my system. 

 

i am really new to this software so any help would be greatly appreciated.

 

thanks in advance,

 

David